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SureDone
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Reviews Page 1 of 4

Average Rating: starstarstarstarhalf star (32 reviews)

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Best software

It is a very nice software in the market for the management purpose and I am using this software for around 3 months and I didn't find any difficulty while using it. And there is no issue if we talk about its maintenance. The services which are provided by this product are really good and I am goi... more

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Great team, responsive & excellent system.

What was good about this product or service overall? It's nice to have a good multi-channel solution at a reasonable cost. We primarily use the eBay functionality but have items sent to our website & some to Amazon as well. They also allow for Walmart integration. The ability to import & export... more

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Great E-Commerce Platform

SureDone is a great platform for creating a e-commerce web-store especially if you sell on Amazon, Ebay, Etsy and now Walmart. Not only can you control all three of these markets from your web store, you can also create a website that is packed full of content and beautifully presented. Becau... more

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A Sure way for eCommerce to be Done

What was good about this product or service overall? Helped us list over 15k items! We had the possibility for more, there are a lot of options and features that we barely scratch the surface. Sky is the limit when using their system Could anything have been better? They are always adding feature... more

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Came back for another round of headaches...

We decided to try Suredone again after our provider made some drastic changes that did not work with our business. Our hope was that things had gotten better with Suredone as it had been around a year since we had left.... well not so much unfortunately. Onboarding took much longer the expected,... more

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GREAT Growth + Support through SureDone

Absolutely amazing and beyond great support from the superb guys over at SureDone. Jim, Derek, and the rest of the team at SureDone will do whatever it takes to ensure your success. Suredone has been crucial to helping us achieve year over year growth. With Suredone, our inventory and sales chann... more

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Suredone review

As relative new comers to ecommerce, we are extremely pleased with our experience with Suredone. We tried others, but were quickly disappointed with each, as none were a complete solution and we could not get the support we needed. This is a total package. We sell on Ebay Motors and the parts fitm... more

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Excellent Product and Customer Service

What was good about this product or service overall? The Suredone platform manages listings and inventory over multiple sites (ebay/amazon/website for us - but there are more options available). It works great. The stock is correct and the orders sync up. We never have a problem. The software al... more

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Great Software for Managing Inventory Multiple Marketplaces

What was good about this product or service overall? The team at SureDone has been very diligent about the whole process from onboarding us to delivering impressive sales growth and results. They are constantly innovating to make listings easier and growing with you to incorporate more marketplac... more

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Quick, Nimble and Responsive

We moved from Channel Advisor to SureDone about 6 months ago and we were very nervous about adjusting and migrating. My fears were proven to be just that.. fears on my part. They did a deep dive on the special needs we had and made adjustments for us at a reasonable cost. They have been right t... more

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Description

SureDone is a complete multichannel ecommerce solution, including the automotive category, that combines extensible software along with a suite of professional and managed services to support strategic and operational needs for enterprises, brands and growing businesses.

The software combines a web-based user interface, customer accessible open API, along with comprehensive onboarding, support, and curated services such as listing management, customer service and warehouse fulfillment.


Latest Reviews

Average Rating: starstarstarstarhalf star (32 reviews)

starstarstarstardim star
Best software

It is a very nice software in the market for the management purpose and I am using this software for around 3 months a... more

starstarstarstarstar
Great team, responsive & excellent system.

What was good about this product or service overall? It's nice to have a good multi-channel solution at a reasonable ... more

starstarstarstarstar
Great E-Commerce Platform

SureDone is a great platform for creating a e-commerce web-store especially if you sell on Amazon, Ebay, Etsy and now ... more

Latest News

SureDone Upgrade Includes New Order Management System

Version 3.0 of marketplace management tool SureDone includes an enhanced order management sys... more

SureDone Adds Support for Amazon Australia

Ecommerce management tool SureDone is now integrated with Amazon's marketplace in Austral... more

SureDone Joins Amazon Marketplace Developer Council

Marketplace management tool SureDone has joined Amazon's new Marketplace Developer Counci... more

Related Discussions

Multi-Channel conundrum, what does it cost to solve?

...at M2E Pro, Linnworks, Channel Advisor, SureDone, SolidCommerce, Magento Store... more

Ecomdash Strengths and limitations

...I would save over the runner up (Suredone, which nonplussed me in other ways,... more

Re: What's changed the most since you started selling online

...and are priced just right. Skubana, SureDone, Solidcommerce, eComdash, Plenty of... more

Availability

Worldwide

Compatibility

Access Via API, Web Based / SaaS
Accounting QuickBooks
Amazon Sites All
Carriers FedEx, UPS, USPS
eBay Sites All, eBay Motors
Fulfillment eBay Global Shipping, FBA
Other Marketplaces Etsy, Jet, Walmart.com
Payment Authorize.Net, PayPal, Stripe, Worldpay
Price Comparison Google Shopping
Shipping Software ShipRush, ShipStation, ShipWorks, SkuVault, Stamps.com
Shopping Carts BigCommerce, Magento

Pricing

Trial: None

Starting atPrices are based on a combination of GMV, SKUs, transactions, and needs such as automations or API integration. Starting at $499/month.
Fixed monthly fees with yearly discount options. No contract lock-ins. Additional fees for onboarding, managed services and professional services.

Categories

Multichannel Management » Inventory & Channel Management

Version 3.0 of marketplace management tool SureDone includes an enhanced order management system.

"We gathered hundreds of customer recommendations and combined them with our own industry expertise to create a next generation order management system," said Jason Nadaf, Founder and CEO of SureDone. "More than robust order management within our application, SureDone can now facilitate real time decisions for optimized fulfillment based on cost, time in transit, drop shipping rules, and more for intelligent automated commerce."

Among the new features is comprehensive drop shipping support. Orders may be automatically tagged with drop shipping attributes such as distributor name and costs, and purchase orders can be sent to a drop ship provider in a variety of formats. Tracking information can be automatically imported and sent to a marketplace - all without the need for seller interaction.

Other features include the ability to combine multiple orders to reduce shipping costs, order splitting, and support for multiple shipments per order so partial orders can be shipped or multiple destinations can be managed. With support for major shipping carriers, SureDone now prints shipping labels reducing the need for external software. Orders can be created and managed in bulk and SureDone will also support return and refund management shortly.

"Our new order management system is focused on providing massive gains in productivity through new features, process improvements and automation," said Chris Labatt-Simon, Executive Vice President at SureDone. "We can lower costs and time spent per order, yet still improve customer service levels for your buyers."

"These foundations will lay a backbone for the upcoming release of our machine learning based commerce engine," states Nadaf. "All of these components are designed to enable smarter and more efficient selling while decreasing costs and improving profitability."

Source: PR Newswire

Ecommerce management tool SureDone is now integrated with Amazon's marketplace in Australia.

"With the addition of Amazon Australia, SureDone continues to demonstrate its global marketplace support," said Jason Nadaf, CEO and Founder of SureDone. "We've helped sellers who may have once viewed Amazon Australia as an island – separate from the rest of their Amazon ecosystem – to now view it as a great opportunity to extend their reach and increase their sales."

Amazon launched their Amazon Australian marketplace in late 2017, started offering Amazon Prime to Australians in June of this year and has an Amazon FBA warehouse near Melbourne, Australia. Due to tax requirements of the Australian government, Amazon.com will not ship products internationally to Australia giving third party sellers an even greater opportunity to increase sales in this country by leveraging the Amazon FBA program – fully supported by SureDone's software.

"Within 6 months of launching, Amazon made it into the top 5 e-commerce marketplaces in Australia and it's continuing to grow," said Chris Labatt-Simon, Executive Vice President at SureDone. "Utilizing SureDone's multichannel e-commerce software, sellers can leverage this fast growth to rapidly increase their own revenues and customer base."

Source: SureDone

Marketplace management tool SureDone has joined Amazon's new Marketplace Developer Council and Appstore.

Membership in the Amazon Marketplace Developer Council gives SureDone a formal environment to provide feedback and recommendations on features that may be made available to businesses that sell on Amazon.

SureDone's listing on the Amazon Marketplace Appstore means that more businesses selling on Amazon will have access to SureDone's listing, inventory management and consolidated order management solutions. The Amazon Marketplace Appstore help businesses that sell on Amazon identify tools that will help them grow and expand their business on the Amazon website.

"Participating in the Amazon Marketplace Developer Council will ensure that SureDone customers have a voice in the evolution of the Amazon store," said Jason Nadaf, CEO of SureDone. "SureDone is a customer driven e-commerce platform and we'll be sure to communicate our customer's feedback while participating in the Council."

"Getting early access to new capabilities is a wonderful opportunity for our product team," said Patrick Landers, SureDone Product Manager. "It means we can test software changes sooner, release product versions in a more timely fashion and give immediate feedback to Amazon on implementation issues."

SureDone provides multichannel listing and inventory management with built-in connections to marketplaces such as eBay, Amazon, Walmart, and Jet, a highly flexible automation engine supporting the import and export of data in almost any format from and to almost any system.

Source: SureDone

Ecommerce management tool SureDone has enhanced its UI so sellers can easily connect their listings to eBay's new product catalog.

The update provides support for phase one of eBay's new "product-based shopping" format which was included in the eBay 2018 Spring Seller Update.

"We're excited to be one of the first companies to offer eBay's product based shopping experience within our platform," said Jason Nadaf, CEO and Founder of SureDone. "Being part of eBay's Developer Council with access to upcoming changes ensures our customers receive the latest eBay features very early in their release cycle."

eBay's product based shopping experience enables buyers to easily find merchandise that meets their search criteria and quickly decide which products they want to purchase. It consolidates similar listings into a unified view and lets the buyer prioritize what's important to them, such as price, condition or other criteria, making shopping the vast eBay catalog faster and easier. Phase one, released in May, only includes selected brands and products from the eBay catalog.

For sellers, product based shopping will require that listings be made with an identifier unique to each product. SureDone has enhanced its user interface to allow sellers to easily search eBay's catalog for the correct unique identifier and has also updated its bulk system to allow for the inclusion of this unique identifier. This has been further simplified with automatic lookups when a UPC or manufacturer part number has been provided.

Phase Two of the eBay product based shopping experience, expected to be released in August, will expand upon this foundation to include entire categories instead of specific products. eBay will also allow for the addition of new products and allow sellers to suggest edits on existing products. SureDone is already developing these enhancements and will make them available immediately following the eBay phase two rollout.

Source: SureDone

Marketplace management tool SureDone has added EDI integration with enterprise accounting software such as SAP, Oracle and Microsoft.

"Brands and manufacturers are seeking enterprise e-commerce platforms that support EDI in order to integrate with their existing business processes," said Chris Labatt-Simon, Executive Vice President at SureDone. "We've added this functionality to allow these companies to have an easier time extending their sales and fulfillment channels to include marketplaces such as eBay, Amazon and Walmart.com."

SureDone has directly integrated EDI functionality into its advanced automation engine. Product listing, inventory updates, orders and shipment tracking exchanges are currently supported, and leveraging a direct integration into the SureDone platform, as opposed to using a third party solution, has allowed SureDone to build a templating function into its EDI interface to support almost any kind of EDI form and format - including non-standard forms when necessary. This flexibility puts SureDone at the leading edge of the enterprise multichannel e-commerce marketspace.

"SureDone has always prided itself as being one of the most advanced enterprise listing and order management platforms on the market," said Jason Nadaf, SureDone CEO and Founder. "With the addition of our native EDI functionality we demonstrate that we don't just say we're an enterprise platform - we have the functionality to prove it."

Source: PR Newswire

Ecommerce management tool SureDone has announced a new integration with warehouse management software SkuVault.

SkuVault is designed to manage products using barcodes, supporting multiple bins, shelves, aisles, zones and warehouses. Quality control is improved by better tracking of items that are damaged or expired, and accurate inventory levels can be maintained.

Source: SureDone

Marketplace and storefront management tool SureDone had added a new feature for administering multiple user accounts.

SureDone admin users can now create multiple standard user accounts for employees or virtual assistants. They will soon add the ability to customize the features that user accounts have access to.

Source: SureDone

Multichannel sales management tool SureDone has added an integration with USPS postage tool Stamps.com.

The integration allows SureDone sellers to print postage labels directly from SureDone, and access Stamps.com discounted postage rates. Stamps.com is offering SureDone customers a special monthly rate, and a free digital scale and label printer.

Source: SureDone

No more news about SureDone

comments Do you have news about SureDone? Let us know.

Discussions

Multi-Channel conundrum, what does it cost to solve?

...at M2E Pro, Linnworks, Channel Advisor, SureDone, SolidCommerce, Magento Store... more

Ecomdash Strengths and limitations

...I would save over the runner up (Suredone, which nonplussed me in other ways,... more

Re: What's changed the most since you started selling online

...and are priced just right. Skubana, SureDone, Solidcommerce, eComdash, Plenty of... more

Re: Looking for a Multi Channel Listing Management Tool

...season. Best wishes! Did you check out SureDone? They focus on multichannel listing. more

Re: Looking for a Multi Channel Listing Management Tool

...season. Best wishes! Did you check out SureDone? They focus on multichannel listing. more

Re: Looking for a Product Listing Manager

...will offer. In no order of priority. - SureDone - SolidCommerce Good luck! :) more

Cross-border selling on marketplaces - the good and the bad?

@Andy One of the many things SureDone provides is the ability to add additional... more

Re: Multi Channel Inventory Integration for Volusion

...stocks. There is an integration with SureDone and SkuVault. SkuVault also has... more

Re: Multi Channel Inventory Integration for Volusion

@cs_cs272 SureDone does decrement stock quantities from Volusion when sold on... more

Re: Multi Channel Inventory Integration for Volusion

...sales out of volusion inventory. Suredone, does your solution deduct volusion... more

comments Want to talk about SureDone? Start a new discussion (you don't have to register first).

Supplier

SureDone (no other listings)

The Supplier Says

Multichannel software and services for enterprises and growing businesses

We're a complete multichannel e-commerce solution (including the automotive/motorsports category with multi-country fitment) that combines extensible software along with a suite of professional and managed services to support strategic and operational needs for enterprises, brands and growing businesses.

Our software provides listing, inventory, order and automation services. It combines a powerful user interface (driven by a customer accessible open API), comprehensive onboarding, excellent support, and curated services such as listing management, customer service and warehouse fulfillment.

We serve most verticals, and have specific capabilities integrated for the automotive and motorsports parts and accessories seller (such as fitment, kits and bundles and numerous catalog and vendor inventory and price automations).

Our software is enterprise ready, with the ability to support millions of SKUs, fast export and bulk import, an open API for integration with ERP, POS, CRM or other systems, and is multi-user. We also make dozens of data points about products, orders and fulfillment available via our API. SureDone, 15 December 2017
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Updated 19 Jul 2018.

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