Technokrats provides virtual assistants for sellers using eBay, Amazon, Shopify and Walmart. Each assistant is trained in-house to run ecommerce stores successfully.
The Technokrats team can handle customer support tickets, list products, resolve negative feedback, and process orders, returns and refunds.
They are available across all time zones, and a Team Lead provides daily reporting, training, and alignment across functions. The client is billed only for the hours worked by their VAs.
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The Supplier Says
For every online business, the most crucial aspect is providing advance and efficient customer experience ranging from product merchandising, order management to redressal. Technokrats specialises in providing optimized title according to the way the item is searched, correct description with focus on the most valued keywords in the text. Our E Commerce management specialists are well versed with the intricacies of product uploading in major international portals ranging from feed file formats, image requirements, inventory, pricing updates, size, variations, parent SKUs, and much more. Our account specialists provide 24*7 prompt customer service, manage orders within the stipulated time frame, liason with vendors, resolve disputes over phone and mails, handle returns & refunds and prepare daily reports. We are aware of the importance of customer reviews and metrics that influence the reputation and success of the store. From the supplier's website