Thompson & Holt
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Average Rating: starstarstarstarstar (127 reviews)


Katie was fantastic, cannot believe it :) We emailed on Tuesday and received an instant reply advising what the issues are, after that a plan was made and further support information was provided to help us, once the plan was sent back to us it was detailed and on point with what was required, as ... more

I wouldn't have known were to start with help from T&H

I'm giving Thompson & Holt 5 stars because I got my suspension lifted after 8 days. Most likely I would have stumbled around trying to figure things out by myself for longer than that. And then I would probably done it wrong. The response to my questions was very timely even though England is ... more

Amazon appeal letter and plan of action.

Thank You Thompson and Holt. Great service My selling privileges have been reinstated after 48 hours. Philippa was very helpful.Communication was fluent and they were always available to answer any question i had.Professional service. Would highly recommend, very professional. Gr... more

Excellent Work

What was good about this product or service overall? I never thought I would need help getting unsuspended but after getting a run around for 2 weeks from Amazon's bots I decided I was getting nowhere. The final straw was when Amazon requested that I send them invoices of items I will be listin... more

Life Saver!!!

Its always better to let Experts handle things as they know the best way to handle it especially when its your bread and butter. Excellent help provided by Katie, my account manager and Simon from Thompson and Holt. Finally my account is back in action.Nothing can be be better than this... ... more

Amazon Seller Account Reinstated!

What was good about this product or service overall? Fast, confident Service, they read through the reasons of the suspension thoroughly and provided a response exactly what was needed. The response was structured and bullet pointed to make it an easy read for seller central, as we know they can ... more

Account reinstated - Thank you!

AMAZING experience! I was skeptical at first and shopped around for weeks. I read reviews of all Amazon appeal services around. I trusted my intuition, took the plunge and hired them. The Thompson & Holt team provided me a successful appeal letter within 24 hours- submitted appeal - and my account... more

Great service!

The representatives from Thompson & Holt I had contact with were very professional and responsive to emails. I contacted the company in a pinch after my first two appeal letters to Amazon were rejected. They wrote a new appeal letter within 24 hours of receiving payment. The letter got us reinstat... more

Fast Efficient Service

Had a few doubts to start off, but Thompson & Holt were at hand to help & assist. They quickly replied to my questions by email & the process was easy to follow online. All in all we sent four emails with in depth questions & all four were replied to immediately with concise information. Very... more

Top Service & Got Us Reinstated in a Timely manner!

I thought the service and knowledge around reinstating our Amazon account was great. We did shop around at the start and companies and specialists were quoting upwards of 4k and were going to only offer advice. We did not realize how hard it really was to get reinstated. When i reached out to Thom... more

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Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarstar (127 reviews)

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Duis dictum auctor leo, et elementum augue vestibulum vel. Donec posuere laoreet nibh sit amet vehicula. Quisque ipsum... more

Laura got me reinstated

I have been selling with Amazon for 5.5 years. Never a problem. Then I got suspended for what I thought was a really ... more

72 hour notice from hell

What was good about this product or service overall? I received a 72 hour notice from Amazon accusing our store of se... more

Latest News

Thompson & Holt's Monitor & Protect Service Profiled on the Web Retailer Blog

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog... more

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more


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£400 or US $550 for bespoke Amazon appeal letter and Plan of Action


Amazon Selling » Suspension & Reinstatement

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog.

For Amazon sellers, having their account suspended has become an occupational hazard. But this doesn't mean that it's any less damaging when it happens. Sellers have to contend with the fact that they have little or no funds coming in, while expenses like staff costs and rent still have to be paid.

Monitor & Protect is a comprehensive Amazon seller protection service from Thompson & Holt. It includes account health notifications and listing hijack alerts, to help sellers avoid suspension in the first place. If suspension does occur, Monitor & Protect includes an appeals service, and most sellers are reinstated quickly.

But if sellers are out of action for more than five days, there's cover to fall back on of up to £50,000 (around $70,000), underwritten by insurance market Lloyd's of London. Here's how it all works, including a real example of the claims process in action.

Continue reading...

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 18 Oct 2018.

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Thompson & Holt