Thompson & Holt
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Reviews Page 13 of 13

Average Rating: starstarstarstarstar (127 reviews)

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Twice Our Amazon accounts were reinstated by T&H

Our two Accounts USA and UK were reinstated by Thompson and Holt. First our UK account was suspended by a complain from a seller and we have tried for two months by sending with appeal letter and plan of action but every time they have rejected it. We were very disappointed and hopeless. We contac... more

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Reinstated within 4 days

My account suspended on 26 June, I send many letters to seller performance team with myself until Amazon request POA, after that I send a letter in 2 times but Amazon doesn't accept my plan. So I contact ThompsonandHolt to help this case on 3 Jul. Catie contact me on 3 Jul. She is very profess... more

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Reinstated after ten days

My account was suspended, I sent many mail to seller performance team, but our account can't be reinsated, after thompsonandholt's help, our account was reinsated after waiting ten days. Their service is very good, they always gave a very quick reply. their appeal mail is very effective, just o... more

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Reinstated within 2 days

These guys are the REAL DEAL. Very professional. My account was down for 7 days and I had tried appealing 2 times. Once they became involved, I was reinstated 2 days later. They're awesome. I highly recommend them They know what they are doing and my original appeal was pretty good. HOwever, ... more

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My Account Reinstated yesterday

*****Honest Quick,Efficient service---THANK YOU FOR THE SERVICE ! ------What was good about this product or service overall? Excellent service quick responses and doing hard work for me until my account get reinstated, The Service was good and efficient.I am starting to sale now. the price... more

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average

After paying £400,actually being able to speak to somebody about the issue would have been helpful. They only interact via email. Reminds me of the company I was trying to get account back with. Not a good way of doing business in my opinion! How was the support? The support was usually ok but ... more

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Fast and efficient service - and it worked

What was good about this product or service overall? Quick response to emails. Real people. Very competitively priced compared with similar offshore services. Had an Amazon EU shop that had been dead for over 2 years and Amazon were no longer even replying to emails or our appeals so had given u... more

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Description

Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarstar (127 reviews)

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Reinstated Account

I am very happy with the service provided by Laura. My Appeal Letter was successful in getting me reinstated, I am so... more

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Great and professional

If you have issue with your Amazon seller account, Thompson and Holt is right company to contact with. Thompson and ... more

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Very happy

Very happy with the service and the outcome. After several appeals and automated responses I was pulling my hair out. ... more

Latest News

Thompson & Holt's Monitor & Protect Service Profiled on the Web Retailer Blog

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog... more

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more

Compatibility

Amazon Sites All Amazon Websites

Pricing

£400 or US $550 for bespoke Amazon appeal letter and Plan of Action

Categories

Amazon Selling » Suspension & Reinstatement

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog.

For Amazon sellers, having their account suspended has become an occupational hazard. But this doesn't mean that it's any less damaging when it happens. Sellers have to contend with the fact that they have little or no funds coming in, while expenses like staff costs and rent still have to be paid.

Monitor & Protect is a comprehensive Amazon seller protection service from Thompson & Holt. It includes account health notifications and listing hijack alerts, to help sellers avoid suspension in the first place. If suspension does occur, Monitor & Protect includes an appeals service, and most sellers are reinstated quickly.

But if sellers are out of action for more than five days, there's cover to fall back on of up to £50,000 (around $70,000), underwritten by insurance market Lloyd's of London. Here's how it all works, including a real example of the claims process in action.

Continue reading...

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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Supplier

Thompson & Holt (no other listings)

The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 16 Oct 2019.

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