Thompson & Holt
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Average Rating: starstarstarstarstar (126 reviews)

Terrific experience

I have stated all of this same stuff on Trust pilot but that's because it's completely true so I'm just going to copy and paste it here. I've had a terrific experience with this company. Laura continually worked with me and was able to get 7 ASINs reinstated... Just terrific. It was a complica... more



very friendly and great team

I wasn't sure that my account would come back again.I'm so lucky to have found here. They reinstated my account with very interesting tactics.Especially lucy thank you.Very patient and very can ask for help without any doubt. I will share the incoming message. ( infringing copyri... more

Great work

What was good about this product or service overall? 5 stars for good work Could anything have been better?:) It is good for now How was the support? It is great to work for amazon account suspend, they give us professional work, we very appreciate it. If someone has the same problem as ... more

Professional and Courteous

We had a long standing issue with Amazon which, despite thoroughly pursuing through all of the official channels ourselves, we could not resolve. As a last hope, we decided to give Thompson and Holt a try. Their was service prompt, professional and courteous at all times. Their experience o... more

Great Work- Amazon Account Reinstated

What was good about this product or service overall? Our account was reinstated after 5 days. It was suspended after two months of drop shipping. Amazon wanted some invoices which we didn’t have and we appealed twice with no luck. Amazon was holding over £5,000 of our money and said they would ... more

Great Result

Our account had been suspended for 6 months, so it was really pleasing to get it reactivated by Thompson & Holt in a week. They are pretty easy to do business with - after initially calling them, all exchanges were by e-mail. They came up with a letter that we sent to Amazon, who came up a request... more

Reinstated Account

My amazon was suspended for 1.5 months and I literally gave up sending emails to seller performance team. Although I was hopeless as its been a long time , I thought let me try Thompson and holt service after I read about them and it was worth it i'm back in 2 weeks thanks Holly Sloane My amazo... more

Effective and efficient service

Effective and efficient service Amazon emailed us about several products, we had complaints about regarding quality, images and product description. We contacted the suppliers immediately and removed the products off Amazon. Thompson and Holt produced a detailed appeal letter for us withi... more

Account Suspension Helo

What was good about this product or service overall? Very quick turn around time Everything explained clearly and accurately My account was suspended for a few variation listing violations. I googled reinstatement services and enquired from a few. When I contacted Thompson and Holt, they immedi... more

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Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarstar (126 reviews)

Laura got me reinstated

I have been selling with Amazon for 5.5 years. Never a problem. Then I got suspended for what I thought was a really ... more

72 hour notice from hell

What was good about this product or service overall? I received a 72 hour notice from Amazon accusing our store of se... more

Holly Sloane is such a great consultant

Holly Sloane is such a great consultant who really did a great job to solve my issue very professionally! if you reall... more

Latest News

Thompson & Holt's Monitor & Protect Service Profiled on the Web Retailer Blog

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog... more

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more


Amazon Sites All Amazon Websites


£400 or US $550 for bespoke Amazon appeal letter and Plan of Action


Amazon Selling » Suspension & Reinstatement

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog.

For Amazon sellers, having their account suspended has become an occupational hazard. But this doesn't mean that it's any less damaging when it happens. Sellers have to contend with the fact that they have little or no funds coming in, while expenses like staff costs and rent still have to be paid.

Monitor & Protect is a comprehensive Amazon seller protection service from Thompson & Holt. It includes account health notifications and listing hijack alerts, to help sellers avoid suspension in the first place. If suspension does occur, Monitor & Protect includes an appeals service, and most sellers are reinstated quickly.

But if sellers are out of action for more than five days, there's cover to fall back on of up to £50,000 (around $70,000), underwritten by insurance market Lloyd's of London. Here's how it all works, including a real example of the claims process in action.

Continue reading...

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 18 Oct 2018.

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Thompson & Holt