Thompson & Holt
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Average Rating: starstarstarstarstar (99 reviews)

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Good service

What was good about this product or service overall? Good service and regular communication, they delivered on what they said they could do. My account suspension seemed straight forward (inauthentic) and I tried to appeal myself but failed which is why I used Thompson and Holt. Could anythi... more

Amazon Store Reinstated!

I really appreciate everything you did and we would very much like to work with you in the future if we have anymore issues with Amazon. I used the amazon appeal service. Holly was the best she supported us from the very beginning and was on hand when we needed her help. She remained professio... more

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Permanently suspended after first appeal - Refund Promised

My account was suspended and out of panic reached out to them reading all 5 star reviews . I paid $645 and got a one page letter which i had my reservations after reading it as it completely lacked details . I reached out to xxxx from Thompson whether we should provide more details and the answer... more

Unnecessary Seller Suspension

2nd time I have used TH. Lucy the first time and Holly the second time. They were both very helpful and got me reinstated. Unfortunately, it took way too long but Amazon is famous for taking there precious little time obviously with the seller community. I hope 1 day Amazon will care about there s... more

Great Experience! So glad we choose T&H!

I was worried because we tried to appeal on our own. After the 6th rejection letter we were beside ourselves. We thought we would not have an AMZ store and began planning a new project to replace the revenue. Once we hired T&H we put our faith in them and our account was magically reinstat... more

Monitor and Protect Worked For Me

I used the service Monitor and Protect, and have done for the last 3 months. Last week my account was suspended due to a customer saying that the product I sent them was fake. Within 2 days the account was open again, so the money I spent on Monitor and Protect was well worth it. Not really... more

Amazing Staff

What was good about this product or service overall? This was for a service, which they handled excellently. They kept me informed and worked with me every step of the way. Could anything have been better? No they were very informative on what to do and how to do it. How was th... more

Holly was great!!!

The service was good from the very start, I was told by Simon that he could help with an IP infringement suspension. At first I didnt know what I had done wrong but it was explained that I couldnt buy from stores and sell Star Wars on Amazon. Now I cant sell Star Wars figures on Amazon but my acc... more

Listen To What They Say, Not What You Think You Know

I signed up with Thompson and Holt after an initial chat with them on Live Chat. I had been trying to appeal my inauthentic suspension for some time, and didn't seem to be getting anywhere. My case was given to Steven, who created me an appeal and plan of action. I didnt think it was too di... more

Inathentic item suspended account

Very very good lawyer services.I always believe lucy and lucy teams Lucy is very good person and she helps to our amazon reinstated account and amazon always same message "We have decided you may not sell on amazon and we dont answer further emails" and "Hello, My name is Mark, and I’m a me... more

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Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarstar (99 reviews)

Reinstated in 5 hours!

:DWow, our UK Amazon Seller account was suspended on Friday because we listed Star Wars figures we had bought from ano... more

I can breathe again!

What was good about this product or service overall? The main point is that my account is now active and I can sell a... more

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Would not recommend

What was good about this product or service overall? Nothing - template bs, this was not tailored to the issue at hav... more

Latest News

Thompson & Holt's Monitor & Protect Service Profiled on the Web Retailer Blog

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog... more

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more


Amazon Sites All


£400 or US $550 for bespoke Amazon appeal letter and Plan of Action


Amazon Selling » Suspension & Reinstatement

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog.

The article looks at the new Amazon seller suspension cover included in Monitor & Protect, including who is eligible, how it works, the types of suspension covered, how reimbursements are calculated, and the Monitor & Protect service overall.

Source: Web Retailer In Depth

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 18 Oct 2018.

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