Thompson & Holt
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Average Rating: starstarstarstarstar (61 reviews)

great service!

our amazon account was suspended, Sarah from thompson and holt inc wrote a letter for us in 12 hours, the letter is very professional, and it covers all necessary parts and concerns. we just added our amazon account information there, it was very easy for us. we sent to amazon seller performanc... more


When our Amazon account got suspended, we were very upset. We googled about companies that could help us and only went to Thompson and Holt since we saw loads of positive feedback about them. The support we got initially from Simon Holt was very professional. However, Katie was the real star wh... more

Do not do anything else until you contact Thompson and Holt

What was good about this product or service overall? You have been suspended. You are freaking out. DO NOT CONTACT AMAZON. Contact Thompson and Holt. Your first response gets read by Amazon the quickest. You want that to be the response that solves the problem. If anyone can give you this... more

A+++. Just as described

Lucy and her team did exactly what they set out to do. I was reinstated within 72 hours. Zero complaints. Email correspondence was clear and prompt. As any service on the internet, it comes with some skepticism. Granted. With the first email communication, I was put at ease with what the ... more

Gave it a try and succeded

After being suspended by Amazon due to two minor incidents (in our minds) we could not get hold of anybody to "talk" about the issues. Not knowing what to do against it, we googled and came across Thompson & Holt. Reaction time was as promised. After three tries they managed to get heard by Am... more

T&H is the best choice

The team of Thompson & Holt work with you to solve all of your Amazon issues, all the time they are with you, fighting against performance suspension listings or accounts. The best partner you will have ever. The team of Thompson & Holt work with you to solve all of your Amazon issues, all the ... more

Great experience! Fantastic Service!

Great experience!!! :) Very professional and trustworthy company. They helped me to reactivate Amazon account. Katie Hampton brilliant expert from "Thompson & Holt", helped me a lot to reinstate my Amazon account. Definitely recommend them to all Amazon sellers. They provided a good Plan ... more

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Shocking Service with No Result

We paid Thompson & Holt a significant amount to help with an old Amazon account in the USA which had been suspended. After lots of to-ing and fro-ing (we're talking months and months) and basically sending the same email to the same email address over and over again, I decided to look further i... more

helping for reinstate my selling account in amazon

This is Great service! Supporter very friendly and quick response! They wrote a good Plan of Action for Amazon within 24 hours and sent to me immediately. if you contact "Thompson & Holt", you could resolve your account or Amazon issues quickly. Katie hampton, brilliant expert from "Thompson & H... more

Fantastic Service. Stick with you until the end.

I recently asked Thompson & Holt to help me restore my Amazon account. They offered excellent advice and letters. They don't simply want to restore your selling privileges, but they want you to sell in a way that Amazon and its customers will be satisfied. Moreover, they stayed with me during ... more

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Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarstar (61 reviews)

Great Service..Highly Recommended

What was good about this product or service overall? My Amazon account as suspended for policy violations..I was devas... more

Very Effective

:)Had my Amazon account suspended due to some customer complaints regarding images, description, material not matching... more

Service you can trust! They really Work!

I Had my Amazon account suspended due to customer Inauthentic claims even though my ODR and other metrics were good. ... more

Latest News

Thompson & Holt's Monitor & Protect Service Profiled on the Web Retailer Blog

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog... more

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more


Amazon Sites All


£400 or US $550 for bespoke Amazon appeal letter and Plan of Action


Amazon Selling » Amazon Consultants

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog.

The article looks at the new Amazon seller suspension cover included in Monitor & Protect, including who is eligible, how it works, the types of suspension covered, how reimbursements are calculated, and the Monitor & Protect service overall.

Source: Web Retailer In Depth

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 30 Mar 2018.

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