Thompson & Holt
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Average Rating: starstarstarstarstar (72 reviews)

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A*

Great speedy service We had our account suspended due to review manipulation, we knew nothing about this and it left us stranded, after getting this service we thankfully got it open again in just 6 days, this has been such a great outcome for us because Amazon is a very important sales channe... more

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Great Service..Highly Recommended

What was good about this product or service overall? My Amazon account as suspended for policy violations..I was devastated beause as a single mom, this my only source of income. The service was incredible..Fast, courteous and professional. Easy to follow instructions..I was reinstated in less t... more

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Very Effective

:)Had my Amazon account suspended due to some customer complaints regarding images, description, material not matching listings. This company got us re-instated after just one appeal letter. Our account was back within 6 days of sending letter to Amazon. They also offered advice and services on ... more

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Service you can trust! They really Work!

I Had my Amazon account suspended due to customer Inauthentic claims even though my ODR and other metrics were good. We had no idea our supplier we found on Alibaba who claimed 100% authentic was supplying us with possible inauthentic products. This deceit by Alibaba advertised traders sadly of c... more

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Professional Service

This company saved our account twice. Yes, the help us get our account reinstate twice. First time , amazon suspended our account for infringement March,2017, Lucy helped us. Our account was back within 8 days. Second time, amazon suspend our account again for the review Feb,2018. Sarah h... more

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Cant believe my ASIN is active again

They were very quick to reply to my messages via chat on there website. I cant believe my ASIN is active again, it did take a long time, but was well worth the wait as my income is mainly from amazon. My ASIN was down because of IP infringement, they said they could help and they delivered. Wou... more

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Excellent Service

What was good about this product or service overall? I am very pleased whit the service.Since the first communication and thru the process, which was fast and effective. I was very tress full because as a new seller I do not dominate the rules of the game. Beside that I was concern for my investm... more

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Great service

They stuck with me until the listing suspension was removed. It tooks several emails, but their instructions were clear. Price was very reasonable compared to other service providers. You pay one fee and they will work on your case until every option has been exhausted. If you are choosing f... more

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Great service!!!

Amazing service !! My account suspension remained for 6 weeks and couldn't submit the POA anymore. so i tried thompson and holt. They have good communication skills and have excellent solution. After submit the POA my account is back just few hours later. It was amazing. You should try this co... more

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AmazonAccount suspension

Amazing service !! Good communication thoroughly understand the system and what is required .You definitely feel you are dealing with a person who has empathy with your situation and is working with you to achieve the necessary result .My suspension was removed within 2 days .Understanding what is... more

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Description

Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarstar (72 reviews)

starstarstarstarstar
The best service and the best results.

My Amazon account was suspended, Sarah from Thompson and Holt inc wrote a letter for us in 24 hours, the letter is ver... more

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Fast service and helpful

I contacted Thomas & holt due to an issue with my account. They responded quickly, sent everything over and within 24 ... more

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The best service and the best results.

I thought I was done for when Amazon sent me and email stating I would be no longer allowed to sell on Amazon again. W... more

Latest News

Thompson & Holt's Monitor & Protect Service Profiled on the Web Retailer Blog

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog... more

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more

Compatibility

Amazon Sites All

Pricing

£400 or US $550 for bespoke Amazon appeal letter and Plan of Action

Categories

Amazon Selling » Amazon Consultants

Amazon Selling » Suspension Cover

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog.

The article looks at the new Amazon seller suspension cover included in Monitor & Protect, including who is eligible, how it works, the types of suspension covered, how reimbursements are calculated, and the Monitor & Protect service overall.

Source: Web Retailer In Depth

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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Supplier

Thompson & Holt (no other listings)

The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 30 May 2018.

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