Thompson & Holt
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Reviews Page 4 of 5

Average Rating: starstarstarstarstar (50 reviews)

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Great Job - Professional and Effective

We tried doing this ourselves but we kept getting an auto reply however once we contacted T&H they were happy to sort out the problem and got in touch with us quickly after making payment. They understood our unique issue and Within 24hours received a bespoke appeal letter and POA. Got reinstated ... more

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Listing unblocked 32 hours after payment

My listing was blocked due to copyright infringement. I started a chat on this company's website and agreed to cooperate with them. I paid a fee and in 24 hours I received the full text of very professionaly written email, prepared to send to Amazon. 8 hours after sending this email, Amazon suppo... more

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Couldn't have done it without them!

Thompson & Holt just saved our account after a few weeks, and much persistence.The service was great, they answered emails promptly and since they have assisted countless others, they were able to give us a rough timeline as to how long each step in the process can take. With their experience they... more

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Brilliant

Katie was fantastic, cannot believe it :) We emailed on Tuesday and received an instant reply advising what the issues are, after that a plan was made and further support information was provided to help us, once the plan was sent back to us it was detailed and on point with what was required, as ... more

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I wouldn't have known were to start with help from T&H

I'm giving Thompson & Holt 5 stars because I got my suspension lifted after 8 days. Most likely I would have stumbled around trying to figure things out by myself for longer than that. And then I would probably done it wrong. The response to my questions was very timely even though England is ... more

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Amazon appeal letter and plan of action.

Thank You Thompson and Holt. Great service My Amazon.com selling privileges have been reinstated after 48 hours. Philippa was very helpful.Communication was fluent and they were always available to answer any question i had.Professional service. Would highly recommend, very professional. Gr... more

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Excellent Work

What was good about this product or service overall? I never thought I would need help getting unsuspended but after getting a run around for 2 weeks from Amazon's bots I decided I was getting nowhere. The final straw was when Amazon requested that I send them invoices of items I will be listin... more

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Life Saver!!!

Its always better to let Experts handle things as they know the best way to handle it especially when its your bread and butter. Excellent help provided by Katie, my account manager and Simon from Thompson and Holt. Finally my account is back in action.Nothing can be be better than this... ... more

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Amazon Seller Account Reinstated!

What was good about this product or service overall? Fast, confident Service, they read through the reasons of the suspension thoroughly and provided a response exactly what was needed. The response was structured and bullet pointed to make it an easy read for seller central, as we know they can ... more

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Account reinstated - Thank you!

AMAZING experience! I was skeptical at first and shopped around for weeks. I read reviews of all Amazon appeal services around. I trusted my intuition, took the plunge and hired them. The Thompson & Holt team provided me a successful appeal letter within 24 hours- submitted appeal - and my account... more

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Description

Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarstar (50 reviews)

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Feedback

When our Amazon account got suspended, we were very upset. We googled about companies that could help us and only went... more

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Do not do anything else until you contact Thompson and Holt

What was good about this product or service overall? You have been suspended. You are freaking out. DO NOT CONTACT ... more

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A+++. Just as described

Lucy and her team did exactly what they set out to do. I was reinstated within 72 hours. Zero complaints. Email c... more

Latest News

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more

Compatibility

Amazon Sites All

Pricing

£400 or US $550 for bespoke Amazon appeal letter and Plan of Action

Categories

Amazon Selling » Amazon Consultants

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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Supplier

Thompson & Holt (no other listings)

The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 30 Jan 2018.

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