Thompson & Holt
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Average Rating: starstarstarstarstar (99 reviews)

starstarstarstarstar
Reinstated in 5 hours!
New

:DWow, our UK Amazon Seller account was suspended on Friday because we listed Star Wars figures we had bought from another sit, we did not know that this was against Amazons policies as they let us list the product without any issues. We immediately contacted a host of companies and thompson and... more

starstarstarstarstar
I can breathe again!
New

What was good about this product or service overall? The main point is that my account is now active and I can sell again. It took 2 days from contacting Thompson and Holt to getting the letter from Amazon stating my account was reinstated. The reason for the suspension was IP infringement which ... more

stardim stardim stardim stardim star
Would not recommend
New

What was good about this product or service overall? Nothing - template bs, this was not tailored to the issue at have and would never work for an ip infringement claims Could anything have been better? If they were actually tailor fitting the appeals to the problem at hand that would be a good ... more

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Timely, efficient help with reinstatement
New

Thompson & Holt were a HUGE help in getting our seller account reinstated. They were efficient, timely and quick to respond. Their experience with seller and e-commerce platforms is extensive and is demonstrated in their extremely capable responses and letters we needed. The support is very quick ... more

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support was quick and they really know what they are doing.
New

Support was quick and they really know what they are doing. my account was up and running again with 14 days, I believe Amazon was backed up. I have a unique situation and they were able to write a response that was perfect and done quickly. i will be working with this company any time i am in ne... more

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great job
New

support was quick and they really know what they are doing. my account was up and running again with 6 days. i got a couple bot responses that they identified right away and told me not to worry about. i have a unique situation and they were able to write a reponse that was perfect and done qui... more

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Back on amazon in 7 days
New

Amazon suspended our account on 17th Aug and after 1 month of exchanging 17 emails with seller performance on 17th Sep they sent us an email saying " We may not reply to your further emails". Our account was suspended for selling inauthentic items but in fact we never sold any fake item. Althoug... more

starstarstarstarstar
Excellent service, the best you can have!
New

What was good about this product or service overall? It was the second time i worked with them. They are professionals, they know exactly what must be done and they do it quickly. Lucy supported me in a way that made me feel confident that the job will be done. Very good communication, helpful, tr... more

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Lucy is a saint

What was good about this product or service overall? Lucy was very quick at responding, and handled everything well. Could anything have been better? I could have used them straight away How was the support? Really good customer service and gave me instructions of what to write and where to ... more

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Account Reinstated

I contacted Thompson and Holt because they were recommended by some fellow Amazon Sellers on a Facebook Group. My account was suspended because of inauthentic items. The first appeal I sent myself, after I received a notification that my account would be closed I usedThompson and Holt. The servi... more

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Description

Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarstar (99 reviews)

starstarstarstarstar
Reinstated in 5 hours!

:DWow, our UK Amazon Seller account was suspended on Friday because we listed Star Wars figures we had bought from ano... more

starstarstarstarstar
I can breathe again!

What was good about this product or service overall? The main point is that my account is now active and I can sell a... more

stardim stardim stardim stardim star
Would not recommend

What was good about this product or service overall? Nothing - template bs, this was not tailored to the issue at hav... more

Latest News

Thompson & Holt's Monitor & Protect Service Profiled on the Web Retailer Blog

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog... more

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more

Compatibility

Amazon Sites All

Pricing

£400 or US $550 for bespoke Amazon appeal letter and Plan of Action

Categories

Amazon Selling » Suspension & Reinstatement

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog.

The article looks at the new Amazon seller suspension cover included in Monitor & Protect, including who is eligible, how it works, the types of suspension covered, how reimbursements are calculated, and the Monitor & Protect service overall.

Source: Web Retailer In Depth

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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Supplier

Thompson & Holt (no other listings)

The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 18 Oct 2018.

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