Thompson & Holt
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Reviews Page 1 of 13

Average Rating: starstarstarstarstar (127 reviews)

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Reinstated Account
New

I am very happy with the service provided by Laura. My Appeal Letter was successful in getting me reinstated, I am so very grateful that I chose to hire them to write my appeal letter. When I was suspended I was so devastated because I didn’t even know I was doing anything wrong. My appeal letter... more

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Great and professional
New

If you have issue with your Amazon seller account, Thompson and Holt is right company to contact with. Thompson and Holt only use two weeks to reslove the issue that we are struggle for half year. The lady that we were work with was very patient to help us with analysis the issue that we were... more

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Very happy
New

Very happy with the service and the outcome. After several appeals and automated responses I was pulling my hair out. It wasn’t plain sailing with Laura but we finally got there and now I can sell again!!! The communication was excellent and the advice was sound and based on common sense. I would... more

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Laura got me reinstated

I have been selling with Amazon for 5.5 years. Never a problem. Then I got suspended for what I thought was a really dumb reason. Obviously Amazon did not think so. I submitted a Plan of Action. It was rejected and my account shut down. I did an appeal . It was rejected. I talked to another law... more

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72 hour notice from hell

What was good about this product or service overall? I received a 72 hour notice from Amazon accusing our store of selling fake products. This was nonsense as we buy direct from the manufacturer. We had read about these notices before but thought we would never receive one because we buy direct. ... more

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Holly Sloane is such a great consultant

Holly Sloane is such a great consultant who really did a great job to solve my issue very professionally! if you really want to solve any issue just ask Holly Sloane as a Great and professional consultant, so pleased with my experience and I totally recommended Holly Sloane! :) interesting and so ... more

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Super fast and helpful

I sell across several platforms and thought I could handle a simple inauthentic suspension when I received one from Amazon. I sent receipts and additional documents as per Amazons request. After two weeks of back and forth with Amazon I thought I would speak to a consultant in suspensions. This is... more

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Professional Knowledgeable Support

Quick Professional Support that helped me get my account restored. In my case i had a particularly tricky issue due to my own ignorance of the compliance issues involved. Thompson & Hold gave me quick and accurate guidance when others had told me they could not help me. I am a big fan of their ser... more

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Excellent fast response service

Excellent fast response service Great service for helping us with a plan of action, what to do on Amazon support, When our seller account was suspended and deactivated, The team was able to explain how to reinstate our Amazon account. They are quick and efficient and know their work well, My acc... more

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Great service!

What was good about this product or service overall? Just explain your issues and work with a professional. Was back in business in a few short days.No need to lose any more sleep. If I have any more problems they will be the first to call on. Could anything have been better? No issues here very h... more

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Description

Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarstar (127 reviews)

starstarstarstarstar
Reinstated Account

I am very happy with the service provided by Laura. My Appeal Letter was successful in getting me reinstated, I am so... more

starstarstarstarstar
Great and professional

If you have issue with your Amazon seller account, Thompson and Holt is right company to contact with. Thompson and ... more

starstarstarstarstar
Very happy

Very happy with the service and the outcome. After several appeals and automated responses I was pulling my hair out. ... more

Latest News

Thompson & Holt's Monitor & Protect Service Profiled on the Web Retailer Blog

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog... more

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more

Compatibility

Amazon Sites All Amazon Websites

Pricing

£400 or US $550 for bespoke Amazon appeal letter and Plan of Action

Categories

Amazon Selling » Suspension & Reinstatement

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog.

For Amazon sellers, having their account suspended has become an occupational hazard. But this doesn't mean that it's any less damaging when it happens. Sellers have to contend with the fact that they have little or no funds coming in, while expenses like staff costs and rent still have to be paid.

Monitor & Protect is a comprehensive Amazon seller protection service from Thompson & Holt. It includes account health notifications and listing hijack alerts, to help sellers avoid suspension in the first place. If suspension does occur, Monitor & Protect includes an appeals service, and most sellers are reinstated quickly.

But if sellers are out of action for more than five days, there's cover to fall back on of up to £50,000 (around $70,000), underwritten by insurance market Lloyd's of London. Here's how it all works, including a real example of the claims process in action.

Continue reading...

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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Supplier

Thompson & Holt (no other listings)

The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 16 Oct 2019.

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