xSellco Feedback

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Reviews

Average Rating: starstarstarstarhalf star (4 reviews)

starstarstarstarstar
Great service

I sell on a few different Amazon and eBay platforms - generating positive reviews is so important to my business but it can be challenging. Once I found XSellco Feedback though this process become much easier. My friend had been using it for over 6 months, he recommended it and he wasn’t wrong. My... more

starstarstarstarstar
Excellent feedback Tool!!!

I love this software because now I know which customers I need to target to get positive feedback. Before XSellco Feedback I didn’t have a clue how to get positive feedback - I was reaching out blindly to all my customers for reviews no matter what their experience was, and that’s why I was gettin... more

starstarstarstarstar
The only feedback tool for both Amazon and eBay I found

This is a pretty straightforward tool to help get your customers to fill reviews on Amazon and eBay. It's pretty straightforward to set up - just connect your accounts and off you go. I like the way it allows me send mails to buyers of some products but not others as customers who buy some produ... more

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Has Potential

I had high hopes of High5 as a replacement to Feedback Genius so that I could send review requests to both Ebay and Amazon customers.  I found too many niggly issues that caused me to bail out.  Firstly, High5 was not synching Ebay dispatch dates properly.  The WYSISWYG  editor then disappears as ... more

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Description

xSellco Feedback allows sellers to request feedback on the right products, from the right customers, at the right time.

Sellers can improve their rating through automated intelligent feedback requests on Amazon and eBay.

Latest Reviews

Average Rating: starstarstarstarhalf star (4 reviews)

starstarstarstarstar
Great service

I sell on a few different Amazon and eBay platforms - generating positive reviews is so important to my business but i... more

starstarstarstarstar
Excellent feedback Tool!!!

I love this software because now I know which customers I need to target to get positive feedback. Before XSellco Feed... more

starstarstarstarstar
The only feedback tool for both Amazon and eBay I found

This is a pretty straightforward tool to help get your customers to fill reviews on Amazon and eBay. It's pretty stra... more

Availability

Worldwide

Compatibility

Platforms Web Based / SaaS
Amazon Sites All
eBay Sites All
Multichannel Linnworks

Pricing

Trial: 28 days

LightAll features - Up to 5,000 mails per month £29 p/m
ProfessionalAll features - Up to 25,000 mails per month £59 p/m
PremiumAll features - Up to 60,000 mails per month £129 p/m

Categories

Feedback, Reviews & Support » Feedback & Review Solicitation

Amazon Selling » Feedback & Reviews

eBay Selling » Feedback

Supplier

xSellco (4 other listings)

The Supplier Says

Request feedback on the right products, from the right customers, at the right time

xSellco Feedback is the only feedback solicitation tool for both Amazon and eBay sellers. Improve your seller rating through automated intelligent feedback requests and product reviews.

Key Benefits include:
Increase Positive Feedback.
Improve Seller Rating & Sell More!
Right Message, Right Customer, Right Time.
Control message delivery with detailed rules.
Build fully customizable emails.

Automate:
- Create dynamic rules to target different groups of customers.
- Send messages based on Product Name, Type, SKU, etc.

Intelligent targeting:
- Get high feedback ratings by targeting products that score well. Exclude
SKUs that have a poor feedback record.
- Send requests to customers who have left positive feedback before,
blacklist customers who have a history of negative feedback.
- Reduce negative feedback by only sending feedback requests for on-time
deliveries.

Customize:
- Tailor your email messages to suit your business. Create templates, edit
subject line, language, formatting.
- Improve your response rates using personalized Snippets that
automatically insert customer details, product and order information.

Reporting:
- Monitor your response rates over time and measure the impact of your
feedback strategy.
- React quickly to negative feedback, with your most recent negative
reviews displayed in your dashboard.

Trusted Partner:
- As official developer partners with Amazon and eBay, xSellco Feedback
complies with all marketplace feedback policies.

"Using xSellco we have increased our feedback across Amazon and eBay to over 400 positive reviews per month, maintaining a 99% positive seller rating" - Indigo herbs xSellco, 6 September 2017
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Updated 17 Oct 2017.

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