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xSellco Helpdesk

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Reviews

Average Rating: starstarstarstardim star (4 reviews)

stardim stardim stardim stardim star
Not trustworty

What was good about this product or service overall? Integration is good with all order info is available Could anything have been better? customer service really bad and they dont really bother about you as a customer , when you raise any query with them they will reply you like you dont even... more

starstarstarstarstar
Simply awesome

XSellco has saved me an incredible amount of time. I have a small team of 3 support agents and I used to spend most of the day stressing over customer emails. Now we get customer support done for the day in under 2 hours. We’ve cut down on our support time by over 80% which is amazing. XSellco als... more

starstarstarstarstar
Xsellco Fusion - You Can't Get Any Better Than This

I've switched to Xsellco Fusion a couple of months ago from a competitor, and I never looked back. In the contrary, I'm only looking forward. Xsellco is an incredible, forward-looking, innovative team, with one goal in mind, making our tedious, wearisome job as easy and efficient as possible. And... more

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Saves time and money!

We rapidly getting bogged down with hundreds of queries from ebay/amazon and it looked like i might have needed to employ a 4th person in customer services, which costs ££££. We needed something that could help us give better and quicker customer service. After working with xsellco over the last 2... more

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Description

xSellco Helpdesk centralizes sales and support queries by connecting marketplaces, webstores and social platforms in one simple dashboard.

xSellco Helpdesk presents sellers with answers needed to resolve queries quickly and accurately, so they can sell more.

Latest Reviews

Average Rating: starstarstarstardim star (4 reviews)

stardim stardim stardim stardim star
Not trustworty

What was good about this product or service overall? Integration is good with all order info is available Could any... more

starstarstarstarstar
Simply awesome

XSellco has saved me an incredible amount of time. I have a small team of 3 support agents and I used to spend most of... more

starstarstarstarstar
Xsellco Fusion - You Can't Get Any Better Than This

I've switched to Xsellco Fusion a couple of months ago from a competitor, and I never looked back. In the contrary, I'... more

Related Discussions

Re: Amazon Unified account, how to support multi languages

...is a popular one then there's Xsellco Fusion and a new one called nChannel Customer... more

Availability

Worldwide

Compatibility

Access Via Android App, iOS App, Web Based / SaaS
Amazon Sites All
eBay Sites All
Multichannel Brightpearl, ChannelAdvisor, Linnworks, Skubana, Veeqo
Other Marketplaces Allegro, Bonanza, Cdiscount.com, Etsy, Fnac, Mirakl Powered, Newegg, PriceMinister, Sears.com Marketplace, Tesco, Walmart.com
Shipping Software AfterShip
Shopping Carts BigCommerce, Magento, Prestashop, Shopify, WooCommerce
Social Media Facebook, Twitter

Pricing

Trial: 14 days

StarterUnlimited Users - 500 Tickets £49 p/m
SmallUnlimited Users - 2000 Tickets £129 p/m
Medium Unlimited Users - 4000 Tickets £199 p/m
LargeUnlimited Users - 8000 tickets (Additional tickets can be purchased) £299 p/m

Categories

Feedback, Reviews & Support » Customer Support Tools

Multichannel Management » Customer Support Tools

Discussions

Re: Amazon Unified account, how to support multi languages

...is a popular one then there's Xsellco Fusion and a new one called nChannel Customer... more
comments Want to talk about xSellco Helpdesk? Start a new discussion (you don't have to register first).

Supplier

xSellco (4 other listings)

The Supplier Says

xSellco is the only purpose-built e-commerce help desk

xSellco Helpdesk centralizes sales and support queries by connecting every marketplace, webstore and social platform in one simple dashboard. Product, order details, delivery information and previous communications are automatically attached to every incoming query so you can respond faster.

Our unique auto-translation tool also allows you to communicate in any language so you can expand globally without the cost of hiring multilingual agents. xSellco, 6 September 2017
comments Is this your listing? Login to submit changes.
Updated 11 May 2018.

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