Product Details

Agiliron is an all-in-one software suite which allows online sellers to manage orders, inventory and CRM records, from all channels, in one place.

  • SaaS (Cloud Web App)
  • United States

Pricing & Trial

From $49 per month for one user and two sales channels

Integrations & Compatibility

  • Amazon.com
  • eBay.com
  • CommerceHub
  • ShipStation
  • BigCommerce
  • Magento
  • Shopify
  • WooCommerce
  • Avalara
  • QuickBooks

From Agiliron

Last updated on

142

LISTINGS

star

970

REVIEWS

13 Reviews

Average overall rating
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  • arb

    Overall rating

    starstarstarstarstarstarstarstarstarstar

    Wish we had switched earlier

    What were the positives?

    This product has streamlined our processes. There is essentially nothing that we do that hasn't been made better or faster since switching to Agiliron. We have been thrilled with Agiliron, and had we known how easy it is to use, we would have implemented it a long time ago.

    Any negatives?

    There were some bugs to be worked out with how products were being mapped on our website, but this was worked out quickly with the onboarding team.

    Overall

    Support was responsive and helpful. The team typically responds within an hour or so of my reaching out to them.

  • mjensen

    Overall rating

    starstarstarstarstarstarstarstarstarstar

    Personalized Customizable

    What were the positives?

    Agiliron delivers the tools to get the job done right across many channels. It we need a new tool, they were on it quickly. If there were we any questions or troubles, they are there to answer or fix them quickly. This tool has done a great job to improve our ordering system and management.

    Any negatives?

    There were bugs we had to work through when we first got started but they support was very helpful.

    Overall

    Great support always quick to assist and fix as needed.

  • JSizzler

    Overall rating

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    Agiliron is amazing!

    What were the positives?

    Agiliron's B2B website features have helped us streamline our order processes. Our customers now have the ability to place orders online and the orders appear in our back office ready to go. It has almost eliminated manual entry for us. We can estimate freight costs ahead of time based on our standardized shipping methods.

    Connects with quickbooks and ShipStation easily. This has helped our accounting and production departments process orders and AP and AR easier than our previous system.

    Any negatives?

    A more modern look would be nice. Product category structure and manipulation can be improved as well. Also, assembly builds could be easier to use by direct item entry of item numbers.

    Overall

    The support has been great! If we run into issues, or have questions, we receive a response usually within 12 to 24 hours. Excellent!

  • TS1

    Overall rating

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    Agiliron Works

    What were the positives?

    Agiliron's B2B website features have helped us streamline our order processes. Our customers now have the ability to place orders online and the orders appear in our back office ready to go. It ahs almost eliminated manual entry for us.

    Connects with quickbooks and shipstation easily. This has helped our accounting and production departments process orders and AP and AR easier than our previous system.

    Any negatives?

    A more modern look would be nice. Product category structure and manipulation can be improved as well.

    Overall

    The support has been great! If we run into issues, or have questions, we receive a response usually within 12 to 24 hours.

  • nedive

    Overall rating

    starstarstarstarstarstarstarstarstarstar

    Agiliron is just that Agile

    Agiliron has allowed us to grow our business on multiple Channels. But the best part is how open to adjusting the product to fit our needs Agiliron is.

    Early on we had some implementation issues. However, as our familiarity with the product increased and our relationship with the Agiliron team increased all dislikes and issues no longer exist.

    What we use it for

    We use AI for our Inventory management, syncing products to multiple channels, and our brick and mortar POS system.

  • Keith Osborne

    Overall rating

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    Great Product, Great Team! Super EASY

    What were the positives?

    The product is great I must say that coming from AX and AS400 this is a walk in the Park on the retail side of things. The customization are amazing and the support team answers questions easily right away.
    This has helped with on boarding staff fast and making sales transactions seamless for both our clients and staff. We now have amazing reports

    Any negatives?

    As with anything, it takes time to figure out what you want and what more you need, no one program will have EVERYTHING that you want and or need.

    Overall

    Support team are always readily available and willing to assist.

  • Tanya Mitchell

    Overall rating

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    Great Customer Sergvice

    I had a really great experience working with Agiliron throughout the entire sales process. They were extremely helpful with all of my questions, and I had a lot of them! Graham was very patient and always available to answer my questions (even on weekends when he wasnt working he was replying to my emails quickly). There are many reasons why I chose this software and the excellent service certainly was one of them. This software offers a lot of great functionality for the user and once you get the hang of it, its quite easy to use. We look forward to working with the Agiliron team, as everyone I have spoken to has been very helpful and pleasant.

    Missing some features at POS that could be helpful (more info on customer, bigger buttons for poor eye sight users, loyalty points) but overall it has everything we need

  • matthew.hungerford

    Overall rating

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    Versatile software able to handle complex business

    Agiliron has helped our business grow dramatically, and consolidate our operations across many different vendors and sales channels. From regular eCommerce shipments, to vendor fulfillment, wholesalers, and even 3PLs we can keep all our orders and inventory data in one place which lets us manage many different relationships with comparatively small staff. The complexity of what Agiliron can do is generally intimidating to new staff and it can take a while to get them acquainted with the system, but once they understand it runs very efficiently and their customer service is very responsive when issues or questions arise.

    Pros:
    -Connects us to Amazon, eBay, Shopify, CommerceHub and EDI systems. Collects orders from all those sources as well as in-store and phone orders into one place, allowing for easy shipping and sales tracking.
    -Connected systems let our customer support personnel easily find accounts and orders and attach records from service calls.
    -Developers work to create tools for new business needs as they arise.

    Cons:
    -System complexity requires extensive training for new staff
    -Requires multiple steps for most common operations

  • cbrk55

    Overall rating

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    Great inventory management tool

    we've been using agiliron for a number of years now. Simply put, Agiliron is a great tool for managing our inventory and I've recommended Agiliron to several other people. We also use it for reporting/tracking our sales numbers and as a CRM for keeping track of our customers.

    The support team has been great anytime we need something they're response and helpful.

    We are also very happy with how well Agiliron integrates with Quickbooks online. It makes it very easy to run our day-to-operations and get access to easy reporting.

  • Ktinsley

    Overall rating

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    Agiliron has helped my small business store with sales

    The customer support at Agiliron has been fantastic. I am not a computer systems expert by any means and the staff at Agiliron has helped me whenever I've had a question/problem. I work in a school store and we implemented Agiliron two years ago to help with inventory and to get a website up and running. Agiliron has done everything I expected. There are many more features that it offers that I have not had time to use.

    Besides hosting our website for us, (which is the primary reason we picked Agiliron), the system keeps inventory. It is great when someone purchases a product online. The inventory is automatically updated. I have a brick and mortar store as well as an online store. We are not using Agiliron check out in the brick and mortar store YET, so I have to go in an manually update the inventory for in store purchases. That has been easy to do.

    The set up team originally uploaded inventory, descriptions, and images of our products. Now when we have a new product I make the additions myself. While it is relatively simple (if you do it often), there are many steps depending on the product type, and I do sometimes run into problems (b/c a step is skipped). Once I reach out to the help center at Agiliron they typically solve my problems very quickly.

  • Versatek

    Overall rating

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    Great All-in-One Platform

    After using Agiliron for a year, we have found it very beneficial to our company. Before using Agiliron, our in house system did not have "live" inventory nor did it connect with our 3rd party platforms. After signing up with Agiliron, we were able to connect our WooCommerce stores, Amazon, Shipstation, and QuickBooks all in one place! This allowed us to cut down the amount of time to fulfill orders and increase efficiency. Agiliron is an affordable option for small businesses with user friendly features.

  • SRAEFITZGERALD

    Overall rating

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    Horrible Program

    What were the positives?

    Honestly, the only good thing about this program is that it is easy to use... but don't let that be your deciding factor. The rest of this program works horrible, and overall just sucks.

    Any negatives?

    They could have made literally everything better. Inventory to our 6 stores was always messed up, we kept selling things we didnt have, but for some reason Agiliron just wouldnt communicate that with the stores. We spent more time hating this program than liking it. It took us a while to find a program that WORKED, but when we did we had no hesitation to cut Agiliron off. They wasted our time, money and effort.

    Overall

    Support is awful, half the people don't speak great english, e-mail is a hit or miss, sometimes you get emailed right away, other times it can take days. It is ridiculous. We asked them to downgrade our plan, because we no longer needed the highest one, and wanted to go back to the lowest one. IT TOOK OVER A WEEK FOR THEM TO DO THIS. PLEASE DO NOT CONSIDER AGILIRON AS AN ASSET TO YOUR COMPANY, This program could really destroy your company if you are not careful enough. Find a different option, dont let them tell you all these promises, and then find out they are empty promises.

  • 60060xgold

    Overall rating

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    Agiliron is FULL of "features" that DON'T WORK.

    What were the positives?

    VERY LITTLE. They promise you the world with a HUGE list of features. They predicted we'd be up and running in three months, 4-5 at most. It took 17 MONTHS to integrate Agiliron with Magento. Now our top-flight web development contractor has spent an additional seven months fixing issues. Functions stop working all the time. This. Software. SUCKS.

    Any negatives?

    Everything could have been better. All of it. Speed of install, number of issues, and maybe Agiliron could admit that some parts aren't fully developed...but no, they just "send it up to engineering."

    Overall

    The support is terrible. Some nights they answer emails quickly; at other times, their team is busy (by their own admission) working on new features, and they take six days to even acknowledge and email. It would be FAR better if they would FIX the functions that already exist, rather than make up new ones.

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