Amazon » FBA Management » FBA Prep Services

American eBox Amazon FBA Prep

Service Details

American eBox provides ecommerce logistics for Amazon sellers and multichannel merchants.

The Amazon FBA Prep service includes: FNSKU labeling, applying stickers (sold as set, branding, etc.), poly bags, kitting, and removal order re-packaging & re-labeling.

  • SaaS (Cloud Web App)
  • Worldwide

Media

Pricing & Trial

Visit website for pricing.

Integrations & Compatibility

  • All Amazon Websites
  • All eBay Websites
  • Bonanza
  • Etsy
  • Houzz
  • Mercado Libre
  • Overstock Shopping
  • Rakuten.com
  • Walmart.com
  • Wayfair
  • DHL
  • FedEx
  • TNT Express
  • UPS
  • USPS
  • Google Shopping Ads
  • BigCommerce

From American eBox

Last updated on

284

LISTINGS

1699

REVIEWS

2 Reviews

Average overall rating
  • Kazeem

    Overall rating

    Features

    Support

    Ease of Use

    Terrible customer service

    What were the positives?

    Good when it was good few years ago

    Any negatives?

    No customer services
    Not returning calls or emails
    Will loose your items and will not return calls or answer emails

    Overall

    I have been using American ebox for close to 4 years, good when it was good, but now it is nothing but pathetic. They lost my inventory in their warehouse worth more than $2000, left several voicemails, talked to a real person twice and sent several emails, sadly no calls got returned back, no response to my emails and I felt disrespected as a customer.

    This is the second time I am going through inventory lost by this company. The first one took more than 3 months before they finally said my goods worth more than $8000 were sitting in their warehouse all the while, we had lots of back and forth whereby they denied it wasnt in their warehouse.
    One time, they shipped items that are not mine to me, I made them aware thru email, they said they will look into it but no one ever got back to me till date, so someone must be missing their items that get shipped to me.

    Save yourself from the hassles that I am going to right now dealing with Americanebox, take your business elsewhere. I am a business owner myself and I understand what customer service is but this guys have no business with customer service

  • Sterling P.

    Overall rating

    Features

    Support

    Ease of Use

    Great prep partner for food imports and distribution support

    What were the positives?

    quick turn around and very professional service. the communication throughout the process was made simple by the communication tools they use to create fba projects. we needed an account manager who spoke spanish to help with communication with freight forwarders

    Any negatives?

    none to speak of as they have been responsive to our email, web chat, and call us regularly to chart the course of the projects.

    Overall

    excellent service. we have a high volume food distribution company and they handle our imports and process all our containers pretty fast which includes for grocery and amazon. they process a containers per week for us

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