Product Details
AMZRefund finds potential FBA reimbursements by downloading and analyzing Amazon FBA inventory data.
Sellers purchase a report including the relevant order data and instructions on how to file a claim, for 8% of the expected reimbursement. Refunds are given for reimbursement claims that are not successful.
- SaaS (Cloud Web App)
Listed under:
Pricing & Trial
12% commission taken of any refund.
Integrations & Compatibility
- Amazon.com
4 Reviews
Average overall rating
John
Overall rating
Features
Support
Ease of Use
No support
What were the positives?
Around half worked which is helpful
Any negatives?
Claims to offer a refund for unsuccessful claims, no way to contact them, the email does not work and FB page only gives automated responses.
Overall
Avoid, better to use another service
Spencer
Overall rating
Features
Support
Ease of Use
False results
What were the positives?
I can't tell any positives as it was costing me more money than the actual reimbursement we received from Amazon.
Any negatives?
All of it.
The reason this software exists is to get money back from Amazon.
Amz Refund provides you a report with FNSKUs that they think that have been lost therefore these items are eligible for reimbursement.
Now, if Amz Refund gives you a report that over £250 would be reimbursed, you have to pay 12% of this BEFORE you get the report and before Amazon reimburses you.
Exactly what happened to us.
Amz Refund;s report stated that we would get so much money back, they took the 12% of it then Amazon said sorry guys this report is false and they did not reimburse the majority of the FNSKU's that Amz Refund stated in their report. Basically we lost money to Amz Refund.
Overall
Unreliable. Totally wrong. Waste of time and money.
Eugene.ole
Overall rating
Do not trust them
I have tried using their service and paid $120 for a report. so I got a report with FNSKUs which does not match the actual orders.
Support keeps replying with the same reply that I should try opening a case on Amazon with the request for a refund, but the information in the report is not matching actual orders and 80% of the report is backdated as 2018, which makes it irrelevant.
I'm so fed up that from one side Amazon tries to screw you up and from another side ***mers like AMZRefund.com
Please do not waste your time and money on these ***mers.
VMVM
Overall rating
Fast, Cheap, Easy and Profitable
I use AMZ Refund every 2-3 months and it always gets back significant money that I can't find myself via account audits. They only charge 8% vs the 25% that the other main player does.
Also, this service is one of the only ones that is within Amazon's TOS, as they don't send in 100% automated refund requests (it's semi-automated, as they find the inventory/refund/missing item mess-ups, and then gives you a template to submit the tickets to Amazon, which makes it TOS-ok).
All in all, I'll keep using these guys. Recommended.