Riverbend Consulting provides Amazon seller account services, account suspension appeals and ASIN suspension appeals. Account services include feedback removal, customer service messages, FBA reimbursements, reporting, advice and a seller protection service. Standard and expedited appeals are offered, covering a wide range of account and ASIN issues.
Urban Seller connects to multiple ecommerce accounts such as eBay and Amazon. Customer emails then come into a single platform so they can be managed without switching between marketplaces. Urban Seller helps increase productivity, and deliver a high quality customer experience. Sellers can spend less time on customer service, reducing costs and growing sales.
Outsource School is an online education service that teaches businesses how to scale their marketing and operations with virtual teams. As an Outsource School member, businesses gain access to outsourcing courses, expert workshops, playbooks, a private community, and software tools to make hiring and scaling online simpler.
The FreeUp marketplace connects sellers with pre-vetted virtual assistants, freelancers, and agencies in ecommerce and digital marketing. FreeUp interviews and vets thousands of applicants each week then only allows the top 1% into their platform. FreeUp offers a no-turnover guarantee and provides 24/7 customer service. Sellers can start interviewing VA's, freelancers, agencies as soon as one business day after signing up.
2nd Office is an ecommerce outsourcing company with staff working out of offices in Manila, Philippines. 2nd Office supports top 100 Amazon sellers and top 500 internet retailers. 2nd Office provides part-time, seasonal, and full-time staff in roles such as customer support, live chat, help desk, automotive fitment specialists, product listing, marketing, web development, virtual assistants and more.
MucheCo is an outsourcing company, registered in the UK with teams in India, that specializes in ecommerce and marketplace management. Services include listing, optimization, eBay storefront design, competitor analysis, market research, customer support and online retail consulting.
Retail-Outsource provides virtual assistant and customer support services for eBay, Amazon, and website sellers. The service includes a dedicated associate with ecommerce experience through a secure platform, working like a regular employee. They can be used for assignments including editing, listing, customer service, social media support and more.
Deebies is an outsourced marketplace management solution offering various solutions, including full management services, to help businesses and charities sell online and extend their global reach.
GetFriday Ace provides virtual business support services to Amazon and eBay sellers. Services include order processing and tracking, fulfillment and logistics management, customer support through chat and emails, ad management and social media strategies. GetFriday helps retain customers with effective back-end and front-end support.
ZonSupport are a team of native English speakers from the U.S. and U.K. providing an outsourced customer support service to Amazon sellers. They can respond to customer messages, manage product issues and replacements, contact customers to find the reason for returns, respond to 1, 2 and 3-star reviews, apply for seller feedback removal, monitor ASINs for issues such as review deletions, help remove listing hijackers and more.
20Four7VA provides virtual assistants to ecommerce businesses, performing duties on platforms such as Amazon and eBay. They can also tend to administrative and customer service tasks. 20Four7VA can also provide content writers, website developers, graphic designers, video creators, social media managers, and SEO specialists. VAs are pre-qualified, trained and monitored.
Genie and the Geek can fully manage their clients' businesses or clients can tailor make the package they require. Services include consultancy, design and build of storefronts, photography, reporting, customer service and fulfilment.
Invensis provides a range of IT, business process and call center outsourcing services. Ecommerce support services include data entry, data mining, catalog management and more.
Luzern provides a range of ecommerce outsourcing services. Services include marketplace sales management, branded online store management, retailer and distributor management, and a comprehensive cross-channel reporting suite.
Technokrats provides virtual assistants for sellers using eBay, Amazon, Shopify and Walmart. Each assistant is trained in-house to run ecommerce stores successfully. The Technokrats team can handle customer support tickets, list products, resolve negative feedback, and process orders, returns and refunds. They are available across all time zones, and a Team Lead provides daily reporting, training, and alignment across functions. The client is billed only for the hours worked by their VAs.
Trojan provides full-service ecommerce outsourcing, including marketplace management. Trojan works with a range of ecommerce software providers, handles returns, and can provide electronics repair and refurbishment services.
UR Tasker provides ecommerce sellers with outsourced business solutions for platforms including eBay, Amazon and Shopify. Services include Amazon PPC management, account management and category/brand ungating. Services for other channels include eBay account management, Jet.com and Walmart setup and listing, and Shopify store development.