iMultiChannel is an ecommerce and marketing outsourcing company that offers services for Amazon sellers, eBay sellers and independent webstores. iMultiChannel provides trained college-educated virtual assistants who can provide product page optimization, A+ Content, image designs, store building, customer support and advertising services. Other services include: social media management, copy-writing, design, and translation.
2nd Office is an ecommerce outsourcing company with staff working out of offices in Manila, Philippines. 2nd Office supports top 100 Amazon sellers and top 500 internet retailers. 2nd Office provides part-time, seasonal, and full-time staff in roles such as customer support, live chat, help desk, automotive fitment specialists, product listing, marketing, web development, virtual assistants and more.
MucheCo is an outsourcing company, registered in the UK with teams in India, that specializes in ecommerce and marketplace management. Services include listing, optimization, eBay storefront design, competitor analysis, market research, customer support and online retail consulting.
Retail-Outsource provides virtual assistant and customer support services for eBay, Amazon, and website sellers. The service includes a dedicated associate with ecommerce experience through a secure platform, working like a regular employee. They can be used for assignments including editing, listing, customer service, social media support and more.
GetFriday Ace provides virtual business support services to Amazon and eBay sellers. Services include order processing and tracking, fulfillment and logistics management, customer support through chat and emails, ad management and social media strategies. GetFriday helps retain customers with effective back-end and front-end support.
ZonSupport are a team of native English speakers from the U.S. and U.K. providing an outsourced customer support service to Amazon sellers. They can respond to customer messages, manage product issues and replacements, contact customers to find the reason for returns, respond to 1, 2 and 3-star reviews, apply for seller feedback removal, monitor ASINs for issues such as review deletions, help remove listing hijackers and more.
Invensis provides a range of IT, business process and call center outsourcing services. Ecommerce support services include data entry, data mining, catalog management and more.
Technokrats provides virtual assistants for sellers using eBay, Amazon, Shopify and Walmart. Each assistant is trained in-house to run ecommerce stores successfully. The Technokrats team can handle customer support tickets, list products, resolve negative feedback, and process orders, returns and refunds. They are available across all time zones, and a Team Lead provides daily reporting, training, and alignment across functions. The client is billed only for the hours worked by their VAs.