Recommended for…ecommerce sellers who need to manage incoming customer inquiries across marketplaces and platforms.
Replyco is an all-in-one customer service tool that integrates with channels including eBay, Amazon and Shopify, centralizing messages and helping ecommerce businesses to improve response rates. Features include automated message organization, auto-responders, message auto-assignment and priority settings.
Replyco allows users to respond to messages quickly with email templates, providing one-click access to order information, and processing eBay returns and refunds. The system provides detailed reporting so performance can be monitored.
- SaaS (Cloud Web App)
- Android App
- iOS App
From $33 to $135 per month depending on number of tickets. Unlimited users and accounts.
- All eBay Websites