FeedbackExpress is a cloud-based software solution that helps Amazon sellers manage their feedback communication with buyers. Messages can be triggered when an order is placed, despatched or delivered or up to 10 weeks after the event. Messages can be filtered by fulfilment type, item condition, SKU/
ASIN and shipping location.
FeedbackExpress can exclude orders where delivery is late, and ask for product reviews after positive seller feedback is left.