SageMailer

SageMailer Logo
SageMailer Logo

Product Details

SageMailer is Amazon feedback and review software. Sellers can automate requests via the Amazon “Request a Review” button or Buyer-Seller Messaging. SageMailer uses Amazon policy-compliant messaging formats.

Features include Amazon feedback tracking for unlimited ASINs and real-time email alerts.

PlatformSaaS (Cloud Web App)
Customers SupportedWorldwide

Pricing & Trial

Price Range
Free limited plan available. Paid plans from $10 per month.

Trial Length: 1 month

Integrations & Compatibility

DetailsIntegrations
Amazon SitesAll Amazon Websites

User reviews

User rating

Features

Support

Ease of Use

Wesley Bullock

Wesley Bullock

2023-07-03 13:37:31

Nice Idea, Great Price, Doesn't Work

What where the positives?

You can customize emails, or even use the standard Amazon email template. The price seems fair for what it ultimately does.

Any negatives?

Request a Review emails are sent to customers that have applied for refunds, even if you specify it not to.

Summary

I am currently using the 1 month trial of SageMailer. Prior to agreeing to this service, I confirmed with a representative that Request a Review emails would not be sent to customers that have refunded orders. I am currently looking through my sent emails, and every customer with a refund has received an email, even if the refund approval was made days before the email was sent. Also, my scheduled email list shows emails are planned for all my customers that have approved refunds. In my campaigns, I have checked the option "DON'T SEND TO REFUNDED ORDERS", so this feature simply doesn't work.

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