Linnworks

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Average Rating: starstarstarhalf stardim star (46 reviews)

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If I could post 0 stars I would!

If I could post 0 stars I would! Some of the worst customer support I have ever seen! Everything is great with linnworks until you run into technical issues. The support staff are terrible, take ages to respond and often do not reply to the specific questions asked. Trebling the price gi... more

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They use customers in production to test the software

It seems it had god features in the past (we think), but we came on board with the launch of the cloud version (beginning this year) .Net which we were pushed to use, and it has been a bad decision for us because it was not ready to be in production 8 months ago and it is not ready now either... ... more

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Terrible software, terrible support

It used to be pretty good software but since about 1 year ago, there are constant problems. Software keeps freezing, crashing, features are being removed, new useless features are being forced. It seems like Linnworks just lost it. they just don't listen to their customers. They always think they ... more

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Loyal customer saying goodbye

Overall, Linnworks 'Desktop' - I say desktop, as this is the software we have been using for 3 years, and have been overall very impressed with - has been second to none. We experienced some minor bugs along the way, though none of these had any impact on our day to day trading - until the release... more

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Poor software even worse support

We have used Linnworks desktop for a number of years without problem. However over the last few months Linnworks has become unstable and completely unreliable. Crashing daily, stock values and numbers changing for no apparent reason and worst of all for the last three Mondays we have had no access... more

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Absolute disaster with Linnworks

I am having terrible problems with Linnworks since they have made changes recently. They have taken over procedures without informing me and everything is not working as it should be. Listings on Ebay are not updating and others have completely disappeared from being connected to the Linnworks in... more

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Very difficult to setup

I started to evaluate the software on Monday. It seemed great from all the reading, etc that I did. However by Thursday, we still did not have a working system. It would appear that this is really more designed for UK users. There is little to no support for setting up Shipstation or Fedex, etc. T... more

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Multichannel !! Software with extremely poor service !!

I have a fairly good knowledge in e-commerce software and i was very happy to start my trial with Linnworks and i have decided that this can be very useful. I have started investing my time into the software to learn and ofcourse with every new software you have to give some time and need a suppor... more

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Bad Luck With Linnworks

I have been with Linnworks for about a month now, and already I'm looking for a new inventory management system. Several issues have occurred within the past week. (1) After an update to the multi-variation capability, the inventory levels stopped syncing with my Bigcommerce store. They only synce... more

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The way forward

We looked at several solutions that would look after our inventory over multiple selling platforms before we went for Linnworks. The fact that they offer a free version so you can have a good look at the way it works before you commit is a real bonus. We use Linnworks on three ebay accounts,... more

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Description

System for fulfilling online orders and controlling stock. Covers order processing, postage management, stock control, reorders, customer returns/refunds, stock scrapping, stock purchases, purchase life cycle. Automatically downloads orders from eBay, Amazon, osCommerce and many others, including your own website. Synchronizes stock levels beween all channels.

Latest Reviews

Average Rating: starstarstarhalf stardim star (46 reviews)

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Do not even consider !

What was good about this product or service overall? Here's my honest opinion. Built by Nerd for Nerds, No wonder th... more

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Linnworks is good if you are IT expert

Linnworks is good if you are IT expert but for normal business people who does not have IT degree it is not good softw... more

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Linnworks - Stock Management King

We have used Linnworks for some time now, and it very rarely lets us down! If it's all kept in check and up to date, y... more

Related Discussions

Re: About order goods from supplier

...sell online, then software such as Linnworks can help control your stock levels... more

Compatibility

Access Via Android App, Web Based / SaaS, Windows Software
Amazon Sites Amazon.ca, Amazon.co.uk, Amazon.com, Amazon.com.mx, Amazon.de, Amazon.fr
Analytics Lokad
Carriers DHL, DPD, FedEx, GFS, Hermes, Interlink Express, Parcelforce, Royal Mail, UKMail, UPS, USPS, wnDirect
eBay Sites eBay.ca, eBay.co.uk, eBay.com, eBay.de, eBay.fr
Other Marketplaces Etsy, Flubit (SKU Cloud), Fnac, Fruugo, GAME, Groupon, Intu, Newegg, OnBuy, Pixmania PixPlace, PriceMinister, Rakuten.co.uk, Rakuten.com, Sears.com Marketplace, Tophatter
Payment PayPal
Price Comparison Google Shopping
Shipping Software Endicia, Parcel Station, ShipStation, Stamps.com
Shopping Carts BigCommerce, IdoSell, Magento, Prestashop, Shopify, WooCommerce
Social Media Mento

Pricing

Trial: 30 days

Free Community edition limited to 50 items. Professional £150 per month, Corporate £1000 per month.

Categories

Multichannel Management » Inventory & Channel Management

Discussions

Re: About order goods from supplier

...sell online, then software such as Linnworks can help control your stock levels... more

Re: Linnworks is it value for money?

We're Linnworks partners from https://pitaron.co.uk 1. Some of our happy Linnworks... more

Re: Introduce yourself here: the sequel

...Designs • Shopify Site Designs • Linnworks Implementations • Omnichannel stock... more

Re: Spreadsheet bulkload based retail software?

...post promoting their own system, but as Linnworks had already been mentioned... more

Re: Spreadsheet bulkload based retail software?

@kellycsereda Hello Kelly, Linnworks can do exactly what you want. You can list... more

Re: Spreadsheet bulkload based retail software?

...for the suggestion, I'll investigate Linnworks. I am a very small retail business... more

Re: Spreadsheet bulkload based retail software?

...are you looking for something such as Linnworks that can list and maintain stock... more

Re: Inexpensive Starter MultiChannel Inventory Sync

@Crafty Mamma I know that Linnworks offer a free version that may suit your needs.... more

comments Want to talk about Linnworks? Start a new discussion (you don't have to register first).

Supplier

Linn Systems (1 other listing)

The Supplier Says

Main Features

* Order book integration with eBay, PayPal, Amazon, osCommerce and other e-commerce platforms
* Printing of postage labels/fold-in invoices
* Postage management
* Postage manifests and postage expenses filing
* Support for full Order lifecycle (order status, returns/refunds)
* Barcoded order lists, invoice, labels
* Despatch Console
* Fully tracable order history
* Direct orders, Sevice Sales and sale lifecycle support
* Sales grid analysis and sales ledger
* Sales grid analysis and sales ledger
* Easy to use automated stock control
* Purchase order tracability
* Purchase ledger and purchase lifecycle support
* Descriptive stock items, including postage and packaging information and product pictures
* Stock scrapping, return to stock, return to supplier
* End/Relist/Adjust listins on eBay
* Stock adjustments
* Stock item life history
* Mobile/wireless stock control and order processing application (handheld, Pocket PC, PDA)


The order book is automated to receive orders from multiple channels such as eBay/PayPal, Amazon, many different e-commerce platforms. All you need to do to get new orders and update the status of the existing ones, is to click one button which will automatically connect to different channels and obtain your latest orders, no file importing necessary. As the system designed ground up using modular architecture, should you find a need to integrate with your own bespoke website it can be done as a bespoke module. Contact our technical support or sales team for more information.

All you stocked products can be linked with orders coming in from eBay, Amazon or your website by the item title. Everytime you process an order the order items automatically deducted from the current stock level. When you acquire new stock by purchasing it from the supplier you can simply create a purchase order which will automatically increase the stock level once the purchase order is delivered. Linn Systems, 21 March 2009
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Updated 9 Jan 2018.

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