Thompson & Holt
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Average Rating: starstarstarstarhalf star (98 reviews)

Very Happy With Service

Was not sure using a company like these was the way forward, but Simon was on Live Chat and he seemed to know exactly what he was talking about so off I went and signed up. Lucy dealt with my case, and she was very quick at answering emails. She is probably sick of me after the amount of ques... more

Steven knows everything about Amazon

I signed up with Simon on Live Chat after my account had been suspended for infringing intellectual property. Before this I had argued with Amazon that I had done nothing wrong. My case was passed over to Steven and he wrote me an appeal. This was just the start. Steven gave me all of the ... more

A lot of work went into this,and it paid off

I was really impressed with the amount of work that Thompson and Holt put into the appeals, and the follow ups. I originally couldnt make my mind up if I should use these or not, as I didnt know if I should do this myself. I am so glad that I let these take over. Appeal was to a very high stand... more

Your Amazon Account Has Been Reinstated

:):):) We have decided that you may sell on This was the email that I received from Amazon when I asked Thompson and Holt to help write my appeal. They were recommended to me by my Amazon Whatsapp group and I would recommend them to anyone else who has been suspended. It took about ... more

Very helpful and quick service

My Amazon seller account was suspended in mid June and I had spent days reading forums and trying to reinstate my account without any success. I had appealed 4 times and got the same response. After speaking with Simon and answering some simple questions he offered help. 3 days later my ac... more

Help With My Reinstatement

What was good about this product or service overall? When Amazon suspended my account, I took matters into my own hands and tried, unsuccessfully, to write my own appeals and submit them. I spent many hours on Amazon's seller forums asking for help from the individuals on there. While I got som... more

The best service and the best results.

My Amazon account was suspended, Sarah from Thompson and Holt inc wrote a letter for us in 24 hours, the letter is very professional, and it covers all necessary parts and concerns. we just added our amazon account information there, it was very easy for us. I sent to amazon seller performance ... more

Fast service and helpful

I contacted Thomas & holt due to an issue with my account. They responded quickly, sent everything over and within 24 hours I had the appeal, the business in question needed more information like they do, so Sarah rewrote and added a few bits in and my account was open again. I highly recommen... more

The best service and the best results.

I thought I was done for when Amazon sent me and email stating I would be no longer allowed to sell on Amazon again. With the help of Thompson & Bolt all it took was a week and a few emails and now my account is fully reinstated and the stress of what to do next is no more. I reached out to a few ... more

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Total Deception!

I can't believe in this. Spent £500, got crapy service that I would be better off doing myself, resulting in my account being permanently suspended and they still state on their website they have a 100% success rate, even though I asked to remove, these guys are deceptive! Their reviews stated the... more

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Thompson & Holt provide customized Amazon appeal letters and Plans of Action for sellers who have had their account suspended.

They charge a flat fee and further responses, if requested, are at no additional charge. Instructions are provided on changes to make to selling practices to avoid repeat suspensions.

Escalations are handled if required, and the whole process is backed up with support via live chat and email.

Latest Reviews

Average Rating: starstarstarstarhalf star (98 reviews)

I can breathe again!

What was good about this product or service overall? The main point is that my account is now active and I can sell a... more

stardim stardim stardim stardim star
Would not recommend

What was good about this product or service overall? Nothing - template bs, this was not tailored to the issue at hav... more

Timely, efficient help with reinstatement

Thompson & Holt were a HUGE help in getting our seller account reinstated. They were efficient, timely and quick to re... more

Latest News

Thompson & Holt's Monitor & Protect Service Profiled on the Web Retailer Blog

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog... more

Thompson & Holt Adds Amazon Seller Suspension Insurance

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension ... more

Thompson and Holt Celebrates 3,000th Amazon Seller Reinstatement

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th succes... more


Amazon Sites All


£400 or US $550 for bespoke Amazon appeal letter and Plan of Action


Amazon Selling » Suspension & Reinstatement

Amazon suspension consultants Thompson & Holt have been featured on the Web Retailer blog.

The article looks at the new Amazon seller suspension cover included in Monitor & Protect, including who is eligible, how it works, the types of suspension covered, how reimbursements are calculated, and the Monitor & Protect service overall.

Source: Web Retailer In Depth

Amazon seller suspension consultants Thompson & Holt have added Amazon seller suspension insurance to their "Monitor & Protect" service.

The Monitor & Protect service alerts sellers about issues which would cause a suspension, and with the new insurance now covers expenses such as wages, rent and overheads incurred during a suspension.

To qualify, sellers will need to have general liability and product liability insurance in place (a requirement to sell on Amazon), an average store rating of 3.49 or higher, and be based in North America or Europe.

Businesses of all sizes can be insured with a maximum coverage of 60 days. If a seller needs to make a claim they will need to notify the insurance company within 5 days of receiving the suspension notification. The insurance covers losses of up to £50,000 and is underwritten by Lloyds of London.

Stuart White, Director of Thompson & Holt said, "This additional insurance will give many Amazon Sellers additional peace of mind should the worst happen. Most sellers automatically assume that if an Amazon account is suspended that the seller has deliberately breached Amazons policies. We speak to at least a dozen sellers each week who have been targeted by well organised syndicates who deliberately try, and often succeed, in suspending competitors accounts. If this happens to an innocent seller the consequences can be devastating".

Thompson & Holt offer a free 30 day trial of the Monitor & Protect alerts service.

Some common questions about Amazon suspension insurance were answered in a Web Retailer article from May 2017.

Source: Thompson & Holt

Amazon seller suspension consultants Thompson & Holt have celebrated their 3,000th successful reinstatement.

Of the company's recent success, Stuart White, Thompson and Holt owner said, "Helping over 3,000 Amazon Sellers is a great achievement for all the team. We always go the extra mile for each customer and put in 100% to helping our customers. We are all really proud of this achievement."

Thompson and Holt's achievement has been achieved by employing Amazon sellers, solicitors and analytical researchers. This combination of knowledge and experience has resulted in a unique service which Amazon sellers across the globe have benefitted from.

By offering additional services such as "Monitor and Protect", a service which instantly notifies Amazon Sellers about any potential issues about their account and can prevent suspension, Thompson and Holt hopes to educate its customers so that they do not end up suspended on Amazon in the future.

Source: Thompson and Holt

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The Supplier Says

Thompson & Holt are an online UK consultancy firm specializing in Suspended Amazon Seller Accounts.

Our core sector of expertise is dealing with Amazon Seller Suspended Accounts and getting them reinstated in the shortest possible time. We utilise the experience of ex-Amazon staff who used to work in the Amazon Seller Performance Team and review Seller appeals, they know how to write your Amazon appeal letter and plan of action to get you back selling on Amazon, in as little as 24hours, although our average time to get reinstated is 2 days. From the supplier's website
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Updated 20 Jul 2018.

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