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What Delights Your Customers? Use the Kano Model to Find Out

By Andy Geldman

The Kano Model helps you get a rigorous understanding of what customers want. Find out how to delight customers and stand out from the crowd.

What Delights Your Customers? Use the Kano Model to Find Out

Control, automate and simplify your business with the best systems for managing multichannel inventory, customers and orders.

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Surajit Dhar

Hi,

Can you please provide a real life example how Kano is used ? I understand this is about positioning of the product in the market place.

Thanks,
Regards
Surajit

Aamir Sultan

I want to develop customized Kano Model

Anyone help me

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