eBay Refurbished: How Does it Work?

eBay refurbished is a program in which products that have been returned, opened, pre-owned, or refurbished by the manufacturer are sold on eBay. These products are then sold by eBay sellers. As a seller, you can benefit by improving customer satisfaction and offering a wider range of options to your buyers.

As eBay sellers, you’re always on the lookout for new opportunities to increase sales, improve customer experience, and expand your offerings. One promising option that you may not have considered yet is eBay Refurbished. 

But what exactly is eBay Refurbished, and how does it work? 

In this blog post, we’ll cover everything you need to know about eBay Refurbished, including what it is, how to sell refurbished items, and what benefits it can offer to you as a seller.

What is The eBay Refurbished Program?

As an eBay seller, it’s crucial to keep up with the latest trends and selling strategies. One of the areas that have gained popularity in recent years is eBay refurbished.

eBay Refurbished refers to products that have been restored to working order by the manufacturer or a third-party company. The product may have been opened and used or may have some cosmetic flaws, but it must meet the manufacturer’s specifications and function like new.

The refurbishing process may involve replacing parts, software updates, and thorough testing to ensure the products’ quality and performance. Refurbished products are sold at a lower price than the new ones but still come with a warranty from the manufacturer or seller.

What Are The Benefits of eBay Refurbished? 

  • Selling eBay refurbished has several benefits for eBay sellers. As a seller, it allows you to tap into a new market of buyers looking for quality products at a lower price. Refurbished products are often 30-50% cheaper than their new counterparts, making them an attractive option for buyers on a budget.
  • Secondly, selling refurbished devices or products can boost your reputation and sales on eBay. By offering high-quality refurbished products with a warranty, you build trust with your customers, who are more likely to return for future purchases and recommend you to others.
  • Finally, selling refurbished products can help you stand out from the competition. With more and more sellers entering the market, offering something unique and affordable can give you a competitive edge. They are also attractive for sellers and buyers alike who are looking for a more environmentally-friendly way to engage in the online marketplace.

While virtually any product can be refurbished by manufacturer, some categories and items are more popular than others. Some of the most popular products to sell as eBay refurbished include electronics such as smartphones, laptops, and gaming consoles, home appliances, and tools. These products are often costly when bought new, making them attractive to buyers looking for savings. 

As a seller, it can be a bit tricky to sell eBay refurbished, but by understanding how the program works and knowing the steps you must take to do so, you’ll find that it’s just as easy as selling new products once you get used to it.

What Are the Disadvantages of eBay Refurbished?

  • It can be challenging to find the right product, and you may have to spend a little more time researching. 
  • Refurbished products may have some minor wear and tear that’s visible on the outside.

How Does eBay Refurbished Work? Steps to Take

The Refurbished Program, also known as the eBay Certified Refurbished program, is a feature that enables you to provide “like new” items with a manufacturer’s or seller’s warranty. This program is only available for certain categories, such as consumer electronics, home and garden, and sporting goods. 

If you enroll in this program, eBay will provide you with a badge (also known as an eBay refurbished coupon) that will appear on your listing, indicating that the item is refurbished and certified by eBay.

To enroll in the program, you will need to meet specific criteria set out by eBay. This includes having a minimum 90-day warranty on your refurbished item, as well as adhering to strict quality control standards. Once you are enrolled, your refurbished items will be eligible for a boost in visibility and promotion, as well as increased buyer trust and confidence in the product.

When a buyer purchases an item from the Refurbished Program, they can expect a high-quality, “like new” product that has been thoroughly tested by the seller or manufacturer. The product will also come with a warranty, giving the buyer peace of mind in their purchase. eBay will also provide customer service and returns support for these items.

MORE: How do eBay returns policies work?

4 Types of Refurbished Conditions

There are a few types of refurbished conditions to pay attention to as an eBay seller. 

1. Certified Refurbished

The first on the list is certified refurbished. Certified refurbished products are those that have been professionally refurbished by the original manufacturer or a trusted third-party company. 

To qualify for this status, the product must meet certain criteria, such as being thoroughly tested, inspected, and restored to its original condition. Certified refurbished electronics often come with warranties, and they can be a reliable option for buyers who want a like-new item at a lower price. 

2. Excellent Refurbished

Excellent refurbished items are those that show little to no signs of wear or use. They have been cleaned, tested, and restored to a condition that is very close to new. 

However, they may not have all of the original packaging or accessories. These items typically have a lower price tag than new products but offer the same quality and functionality. 

3. Very Good Refurbished

Very good refurbished items are those that may show some minor wear or cosmetic imperfections but have been fully tested and restored to a working condition. These items may have some noticeable flaws, such as scratches or dents, but they are still in good working order.

Buyers who are more focused on functionality than appearance may prefer very good refurbished items as they offer a better value for money compared to new ones. 

4. Good Refurbished

Good refurbished items are those that show visible signs of wear and tear, but they have been tested and restored to a functional condition. Buyers who are on a tight budget may choose good refurbished items as they offer a significant discount compared to new products. 

However, the seller must provide an honest and detailed description of the item’s condition to set the right expectations for potential buyers. 

Key Takeaways

eBay Refurbished is a program that allows sellers to offer refurbished products for sale on eBay. 

By sourcing used or returned inventory, repairing and refurbishing it, and listing it as “seller-refurbished” products, sellers can reach a wider audience and appeal to buyers who are looking for affordable, high-quality items. 

So is eBay refurbished good? There are countless benefits to this approach when it comes to growing your business on eBay. 

If you’re an eBay seller looking to expand your offerings and boost your sales, eBay Refurbished may be worth considering.

MORE: Learn more about eBay seller tools and services

Frequently Asked Questions (FAQ)

You should always check the seller's rating, read their reviews and look for the certified refurbished label. eBay has strict standards for sellers who sell refurbished products and uses a third-party to ensure that their products meet quality benchmarks.

eBay certified refurbished products are items that have been inspected and tested by eBay-authorized third-party refurbishers. These items come with a warranty and are guaranteed to be in like-new condition.

When you see a product with the "eBay certified refurbished" label, it means that the product has been tested, restored to factory settings, and is in "like new" condition. The product also meets the same standards as a new product and comes with a warranty.

Refurbished products are authentic, but they have been returned to the manufacturer or the seller for various reasons, such as defects, cosmetic damage, or simply unsatisfied customers. The products then undergo a thorough refurbishing process to make them "like new" again.

Used items come directly from previous owners; refurbished items come from manufacturers or certified sellers. While both can offer decent discounts, refurbished can get a slight edge as they may include cleaning or restoration to make them "like new" again.

Yes, eBay refurbished items are good. This is because they’ve been restored to their original settings and have been tested to ensure full functionality.

eBay refurbished products are items that have been restored to their original condition by the manufacturer or a third party, then tested and certified to be fully functional. These items are then sold on eBay at a lower price than their brand new counterparts.


Katrina Haggarty

Katrina Haggarty

Show all posts from


Leave a Reply

Your email address will not be published. Comments are subject to our Terms of Use.
Please enter the correct answer below as a way to filter out some bots.