Service Details

Deliverr is an FBA-like fulfillment service for eBay, Walmart, Jet and Shopify stores.

Deliverr provides standardized pricing for quick shipping, guaranteed delivery dates, and integrates directly into fast shipping programs like eBay Guaranteed Delivery.

  • SaaS (Cloud Web App)
  • United States

Pricing & Trial

Fulfillment from $3.99 per unit
Storage from $0.75 per cu ft. per month

Integrations & Compatibility

  • Amazon.com
  • eBay.com
  • Jet
  • Walmart.com
  • ChannelAdvisor
  • Ecomdash
  • Sellbrite
  • Shopify

From Deliverr

Last updated on

128

LISTINGS

star

355

REVIEWS

6 Reviews

Average overall rating
starstarstarstarstarstarstarstarstarstar
  • Marybeth Skeans

    Overall rating

    starstarstarstarstarstarstarstarstarstar

    Features

    starstarstarstarstarstarstarstarstarstar

    Support

    starstarstarstarstarstarstarstarstarstar

    Ease of Use

    starstarstarstarstarstarstarstarstarstar

    Great company

    What were the positives?

    Their software is very user friendly. They now have a forwarding program that allows you to ship to one location, and they do the rest of the work for you. This makes the program much more affordable. They are consistently working on improving their company with the merchants best interest in mind. Our account manager, Ben Swchartz, is absolutely phenomenal. Ben is the reason that we are still with Deliverr today. I hope that he is getting paid very well for the job that he does. Their new Fast and light program will be a huge benefit for smaller products that have less of a profit margin.

    Any negatives?

    They are still working out the kinks on late deliveries. Support is lacking. You have to email support if you have an issue with fast tags, a shipment, etc. which causes delay in resolving the issue. Although this has improved since we signed up, it still has room to improve. An over the phone support team would go far for them.

    Overall

    Overall it is a great option for 2 day shipping on multiple platforms.

  • Overall rating

    starstarstarstarstarstarstarstarstarstar

    Features

    starstarstarstarstarstarstarstarstarstar

    Support

    starstarstarstarstarstarstarstarstarstar

    Ease of Use

    starstarstarstarstarstarstarstarstarstar

    Great people and dependable company with easy to use software and low shipping fees

    What were the positives?

    Great people and company.

    Software syncs orders instantly (competitors take up to an hour). Easy to use software/dashboard. Ships out on time and the same day if orders placed before 2 PM ET (competitors take an extra day). Offers a single location for inbound and moves products to multiple locations without additional charge (need an extra week to forward). Shipping fees are one of the lowest in the industry.

    Any negatives?

    No 800 number for support. Tickets are submitted online and take time to address.

    Overall

    The best choice if you are looking for a dependable fulfillment company with easy to use software with competitive shipping fees. Be patient with their support, but they do deliver in the end.

  • Syed Tabish

    Overall rating

    starstarstarstarstarstarstarstarstarstar

    Features

    starstarstarstarstarstarstarstarstarstar

    Support

    starstarstarstarstarstarstarstarstarstar

    Ease of Use

    starstarstarstarstarstarstarstarstarstar

    Very limited options in terms of service

    What were the positives?

    We used it mainly for Walmart order fulfilment and the shipping was on time to meet the Walmart KPI guidelines.

    Any negatives?

    They will promise a lot but do not deliver on most of the items. Some basic functionalities are missing such as cancelling the order. You can cancel orders placed only in particular time period and you cannot cancel any order outside the period. Very poor support. Takes weeks to resolve the basic issues. Seems like they are very understaffed and the communication with the warehouses with which Deliverr work requires big improvements.

    Overall

    Very unsatisfactory experience. We are already looking for a different 3PL provider for next year.

  • lostnomad1

    Overall rating

    starstarstarstarstarstarstarstarstarstar

    Too expense Ship all over country

    What were the positives?

    Nothing everything is too expensive. They want you to break up your case packs and send them all over the country. This adds a HUGE expense.

    Any negatives?

    Stop breaking up shipments. I have case packs of 12 units that are case packs for a reason. They want me to send 3 units to Las Vegas, 3 to GA, 3 to Texas, 3 PA. This isn't a feasible working model. Avoid their service until they get their stuff together.

    Overall

    Still waiting for a reply from their support, haven't heard back thats why I am leaving feedback here.

  • info184

    Overall rating

    starstarstarstarstarstarstarstarstarstar

    Great resource, awesome alternative to Amazon FBA

    The only fulfillment we have found that was price competitive with Amazon FBA. Thus, the only realistic choice for Walmart fulfillment that we have found. Additionally, Deliverr is MUCH better at timely fulfillment for non-Amazon orders than Amazon fulfillment services is. Amazon sometimes treats non-Amazon fulfillment orders as second class citizens.

    It has not been perfect, but Deliverr solicits our feedback and takes our criticisms into account. We have a very good relationship, to the point that we have incorporated Deliverr into our business model going forward.

    Only negative is that Deliverr doesn't own all the warehouses so sometimes the individual warehouses make decisions that are not in my company's best interests.
    We do a lot of volume on Amazon, and are happy for it. But, as anybody who sells on Amazon knows, you'd better have a backup plan as Amazon behave very arbitrarily. Deliverr gives us that option.

  • Jon Y

    Overall rating

    starstarstarstarstarstarstarstarstarstar

    Don't waste your time. They are not ready for the workload.

    Okay when they actually work. They have delayed shipments being sent out over Walmart causing our scorecard to have dings due to not shipping out on time or arriving late. This was reduced when confronted about it.

    Now they shipped the wrong item and nearly two weeks later it's still not resolved. They jerk around when we have minimal inventory in their warehouse, provide all of the information necessary, and refuse to answer when it will be resolved.

    They don't reduce shipping cost for multiple orders and one shipment (They take the money normally saved for you and charge you for it). They require a minimum quantity of 10 per SKU which adds up fast when needing to ship to multiple warehouses. For those shipments, a max quantity of 10 SKU's are allowed per shipment (If you could fit 21 skus in one box under 10 lbs, they need to be separated into 3 boxes). Their shipping label is similar to Amazon's FBA but instead of a QR code for the picklist, they just state the picklist on the shipping label. The format of the picklist can only fit 10 items hence this limit.

    They have a lot of work ahead of them before I would consider recommending them as they are just not ready and it shows. One star simply due to the shipping speed (And that's mostly due to FedEx). Would have, otherwise, suggested 0.

Leave a Review

Your email address will not be published. Required fields are marked *

Overall:
Select a rating
Features:
Select a rating
Support:
Select a rating
Ease of Use:
Select a rating

© 2020 Angel Internet Ltd