Product Details

Easyship offers a one-stop shipping solution to businesses selling internationally.

It is integrated with 100+ worldwide couriers, and provides rates discounted by up to 70%. International shipping regulations, taxes and duties, available couriers and shipping costs are all shown.

The platform integrates with major online marketplaces.

  • SaaS (Cloud Web App)
  • API
  • United States
  • Hong Kong
  • Singapore

Pricing & Trial

Free limited plan available.
Paid plans start from £19 per month (exclusive of VAT).

Integrations & Compatibility

  • Amazon.com
  • eBay.com
  • Alibaba
  • Etsy
  • Groupon
  • Lazada
  • Linio
  • TradeGecko
  • AfterShip
  • Australia Post
  • DHL
  • FedEx
  • Hongkong Post
  • TNT Express
  • UPS
  • PayPal
  • Shopify
  • Stripe
  • WooCommerce

From Easyship | Claim Listing

Last updated on

5 Reviews

Average overall rating
  • Overall rating

    Features

    Support

    Ease of Use

    Terrible service

    What were the positives?

    The shipping fee probably cheaper a bit

    Any negatives?

    First of all, so far Easyship has never solved our problem even once. Second of all, the shipping cost that we book through Easyship has no much difference from we book directly from the courier company.
    Every time when there is something happened, we have to contact and deal with the courier company directly.

    The worst case were, we booked Aramex to ship a parcel to USA, we were informed the parcel will be transit in UK, fine, but who will use UK post to send the parcel to USA? In this case we can ship to USA using Singpost too, we don’t need your company to ship with Aramex to UK and use the UK post to ship to USA. We paid for the Aramex service. At the end we want a return for the parcel because we have refunded the customer before Easyship or Aramex can tell us where the parcel is, this is due to they are changing our service from express to postal mail and charged for the express, so they are not able to tell us where the parcel is while the parcel was sending by postal mail, but the parcel was delivered a few days later after we refunded the customer. With no confirmation that the parcel can be retrieved from the receiver, Easyship want us to create another waybill for return, which means they want us to pay for the return shipping charge before they can confirm that the parcel can be returned.
    Regardless with this case, we booked again using Easyship to send a parcel from Singapore to Malaysia. The shipping provider is J&T, so we thought it won’t go wrong. Who will know that they transfer the parcel from J&T to myGem, then they transfer the parcel from myGem to M express. The parcel sent in April took a month to be updated, customer request refund. We informed Easyship as well as myGem to stop the delivery(we contacted J&T for weeks too, phone never pick up, email never reply.)since we will refund the customer. After we refund the payment to customer on 4th, the parcel delivered to the customer on the 5th!
    I want to state here, none of the above listed companies can be trusted.
    For all shippers, if your shipping is fine so far, I'm really glad for you. If you are considering to use the services from the above listed companies, please think twice. We saved $50 probably, but we lost $400 including shipping fee and products. My company will never use Easyship again.

    Overall

    Terrible service

  • jackie

    Overall rating

    Features

    Support

    Ease of Use

    Bad Experience

    What were the positives?

    System simplify the process for shipping

    Any negatives?

    shipment got lost, complain through easyship nothing was done. it takes month for easy ship to liase with courier.
    another issue is shipment was returned but was charge 5times more then sending it out without approval from sender.

    Overall

    easy platform, but not efficient for shipment that met with issues

  • Nevermore Costumes

    Overall rating

    A good shipping program

    I started using EasyShip because I’m using Sellbrite and it doesn’t print labels in bulk. Sellbrite has EasyShip as one of their partners so I decided to try it since I do need to do multiple packages at one time. It was confusing at first, I thought I was supposed to be able to import my inventory but never could see any of my products. But that was my misunderstanding, I imports orders only and adds the products as they sell (basically just tracks package size, weight and category to declare it for customs). I didn’t have any active orders the first time I was trying to use it which is why it didn’t seem to be doing anything. A couple weeks later I tried again when I had orders and I figured out how to import orders. It doesn’t seem to transfer over the package size and weight, which I do have for the products in Sellbrite but I have to transfer that info over manually. It saves it after the first time a product sells. It doesn’t cost anything to use except what I buy in postage which the prices are comparable to what Sellbrite costs are. And it did give me a coupon for extra postage which was really great, used that up! It does multiple shipments really well. And I love how I get the file of all the invoices and all the labels and can print them all in one shot. It focuses on begin a shipping program, doesn’t really seem to do anything else, like inventory or a customer database. So if you’re looking for a program that does it all, this not might be for you. It does work well with other programs so you can always use it in conjunction with other apps. It does multiple shipments really well. And I love how I get the file of all the invoices and all the labels and can print them all in one shot. You don’t have to use just this program either, we use EasyShip but also still do some shipping from Sellbrite so you don’t have to choose one or the other, you can keep using both. It was a little trickier to learn, but I’m glad I did. I plan on continuing to use it.

  • Anne Marie

    Overall rating

    Game changer

    Before we used Easyship, we provided flat rate by country which was difficult to price. Easyship's App allowed us to provide more options to our customers.
    Most important of all, it informed them with accurate tax and delivery time information when they make the purchase, so THEY can decide whether they want to spend extra for faster delivery. Data from Shopify syncs seamlessly to their platform with no data entry(no mistakes!!) and fulfilment is relayed back to Shopify. You can also remove shipment options by setting rules. (ie Exclude Courier A in a particular country because you have had bad experiences with them). Aside from convenience and a better customer experience, their rates are competitve which is important to a startup like us.

  • BTZY

    Overall rating

    Poor Support

    I initially thought it was a great platform for both businesses and customers since the customers can opt for which ever methods of delivery modes they wanted base on their time, budget, and the convenience provided by the shipper.

    After waiting for the Magento plugin for 2 months plus, the plugin was finally ready. I was excited to get it installed and try it out. As many IT stuff bound to have problems especially for beta versions. We expected that and nothing to shout about as well.

    However, what disappoint us was the support level was really poor. The local guy got us onboard stop picking up phone calls, I emailed our problem to their support; it doesn't seem like they read my email and instead of assisting me with my problems, they sent me a standard answer and before I could reply, they immediately sent a survey email to ask about how we rate their services. It's just ridiculous!

    I am very disappointed and I am in the midst of looking for another logistics partner for our business. I am not sure how Easyship works for other platforms so I am not in a position to comment.

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