Service Details

Large liquidation marketplace. Registration includes option to join sister site Government Liquidation.

  • SaaS (Cloud Web App)
  • United States

Pricing & Trial

There is no registration fee for buyers. Winning bidders pay the final auction price, the buyer's premium, applicable taxes, and appropriate shipping fees.

From Liquidity Services | Claim Listing

Last updated on

113

LISTINGS

734

REVIEWS

5 Reviews

Average overall rating

Features

Support

Ease of Use

  • Jessica Madere

    Overall rating

    Features

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    Ease of Use

    Missing Pallets, No Help Recovering

    What were the positives?

    Site was easy-to-use

    Any negatives?

    No tracking number provided, no willingness to help find missing pallet. Their basic response was basically, "Too bad. So sad."

    Overall

    I ordered 2 pallets from Liquidation.com (my first), and I have had a number of issues getting my shipment. First, the shipment was a month late, but this is probably because Fedex Freight tried to deliver it somewhere in Baltimore (I'm in Louisiana). I called UPS Freight, and the woman I spoke to was able to help me find out where my pallets were and give me information on it, including the tracking number (which was not provided to me when I ordered my pallets). She also told me that Liquidation.com is notorious for not labeling shipments correctly and that you might get what you ordered, and you might not. Fast forward to when I receive my shipment, and I get one of the 2 pallets I ordered. I asked the UPS guy about it, and he said they only received the one. I did not sign anything but let them leave the one pallet I received in my garage since the guy had to walk it down my street. So, someone at UPS kept helping me try to locate the second pallet, but they never were able to. After 2 weeks, they finally told me to file a dispute so that Liquidation.com can get in touch with UPS to find out what happened. But, they won't do that. Liquidation.com says I signed for the shipment (which I did not), and that basically they weren't going to even try to find out what happened to my missing pallet. They don't care that I spent $1200 (most of which being shipping) to receive half of what I ordered. Do not waste your money. They do not care about you.

  • Lucy Hall

    Overall rating

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    Ease of Use

    Buyer Beware

    What were the positives?

    none

    Any negatives?

    I am new to the reselling world but after researching and weighing the risks I decided to take a chance on ordering from Liquidation.com. I ordered a pallet of customer returns, having researched and talked to other people who have ordered from them I felt confident that I would be able to at the very least get my money back and possibly make a few bucks. I figured it would be a learning experience and I was aware that I was taking a risk that I would be getting a percentage of items that would be used or possibly not working. Most people that I talked to said that I could count on around 10 to 20% of items being used condition or possibly not working. I felt that I would be ok and would still at the very least make my money back and also get an idea of what to expect on future orders. After receiving the pallet I would say that maybe 50% of items are resalable if that. One item was a damaged open box that had a toaster oven in it that was probably 10 years old - total loss, I received 4 microwaves none of which worked at all 2 were destroyed (falling apart) and 1 was not working and 1 was an old microwave that was thrown in a box that had not insides and was like a Walmart $50.00 microwave when it was new. The rest of the pallet was air fryers half of which did not work. Total loss! I think I maybe have 5 items that I was able to resell and they were cheap air fryers. Spent $900.00 all in. I called customer service because I felt that the listing was misrepresented, I bought a customer return pallet NOT a salvage pallet! I feel like I got 80% salvage and that it not an exaggeration. They told me that was the risk that you take and that they could put in a claim but that the sellers would not do anything about it. I feel like I was 100% misled and I will not be doing business with them again. I caution anyone thinking of buying from this company that you will not get what you pay for. I knew I was taking a chance but as I stated above, this was a salvage pallet not a customer return pallet. Lesson Learned!

    Overall

    Never again

  • AJ

    Overall rating

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    Ease of Use

    Pictures show 8 oz received 2 oz

    What were the positives?

    no

    Any negatives?

    The auction had a manifest: 50 pcs of Bliss Fat Girl Scrub New. Issue #1: Received 50 pcs and they were the trial size 2 oz which is normally sold in a box with 2 bliss 2oz products, not the full size 8oz as shown on the pictures. It also did not come in the box. Any item considered "new" must have all pieces including the box if applicable. Pictures and research show the item is sold in a box. The seller misrepresented the size of the item and condition. I received like new condition not new. Issue #2: Received 25 pcs of Bliss Fat Girl Scrub and another 25 pcs of some other Random Bliss Fat Girl Sleep product. Not included in the manifest. Missing other 25 pcs of Bliss Far Girl Scrub. Issue #3: Photos under in the listing were extremely blurry and did not show the FL oz. The listing has photos of the full 8oz size with the box. However, I did not receive the full size instead received 2oz without the box. Liquidation.com failed to grant a full refund due to the multiple deceptive practices used by their third party seller and failed to provide a full refund. I disputed the charge with my bank and liqudation.com will be deactivating my account. I knew this prior to dispute and I am okay with never using the company again. Reporting to proper authorities for the failure to do the right thing when I express concerns regarding the falsely advertised and deceptive transaction. Which btw is illegal and I can sue and request treble damages! Tip: Learn about the deceptive trade practices act before conducting business.

    Overall

    Overall do not recommend. If you suffer worse issues please sue them.

  • fullbins

    Overall rating

    Avoid at all costs

    I have purchased some good products from them and as long as you can pickup you are relatively safe. You need to inspect your items carefully. Do not accept them if you are not happy. The descriptions from one warehouse to another are very different. I do not think any training went into the grading of the products. If you run into a problem look out! The customer service is poor at best. I am shocked by the rudness and horrible attitude of them. Like the other reviewer wrote "they make a decision and thqat is it". Well it does not have to be but if you dispute it on your credit card they suspend you from the site. The decision makers hide behind email addresses and get to you when they feel like it.. There professional packing is a joke! Don'ttake my word for it but watchout if you don't you'll be in hear sharing your experience next. Good Luck

  • ddarreng

    Overall rating

    Highly accessible yet buyer unfriendly bulk auction site.

    I have been using Liquidation.com for more than a year with mixed results. I tend to be a conservative auction attendee, and yet still manage to be on the losing end of this auction websites decisions during dispute processes. Of the five auctions I have won, I found that two where not as advertised/missing items. That is bad enough but the resolution process was slanted in favor of the seller both times. If you plan to bid be sure to keep in mind the quantity variance listed on the auction, because if you have a quantity dispute the variance will be taken into account against you automatically. That means you (the buyer) are never going to see this merchandise. The process also has no appeal so once Liquidation.com makes a decision you are stuck with whatever they decide.

    On the pro side you do not need a resale or tax id number to make purchases like some wholesale auction websites. The website is easy to use although the search software is a bit quirky.

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