Service Details
Red Stag Fulfillment is a US-based ecommerce fulfillment provider, with a 100% guarantee for receiving, inventory accuracy, order speed and order accuracy. Fees are refunded for shipments and orders that do not meet the guarantee, plus $50 compensation.
- SaaS (Cloud Web App)
Listed under:
Media
Pricing & Trial
Contact supplier for a quote
Trial Length:
30 days
Integrations & Compatibility
- All Amazon Websites
- All eBay Websites
- Choxi
- Newegg
- Overstock Shopping
- Rakuten.com
- Sears.com Marketplace
- Brightpearl
- ChannelAdvisor
- Linnworks
- Monsoon
- Solid Commerce
- TradeGecko
- OrderMotion
- ShipStation
- 1ShoppingCart
- 3dcart
- BigCommerce
- Celery
- Demandware
- Ecwid
- FoxyCart
- hybris
- Magento
- OpenCart
- osCommerce
- PayPal
- Prestashop
- Shopify
- Spree Commerce
- UltraCart
- Volusion
- WooCommerce
- Yahoo Stores
- NetSuite
- QuickBooks
9 Reviews
Average overall rating
starstarstarstarstarstarstarstarstarstarJames A (Tony) Douglas
Overall rating
Features
starstarstarstarstarstarstarstarstarstarSupport
starstarstarstarstarstarstarstarstarstarEase of Use
starstarstarstarstarstarstarstarstarstarHighly Recommended!
What were the positives?
Top notch fulfillment providers in all aspects. Prompt, courteous, excellent communication, looks after our inventory like it was their own.
Any negatives?
zero
Overall
100%
Bob Marino
Overall rating
Da Best!
We have been been using Red Stag for a little over 6 months and continue to be impressed. This is no ordinary fulfillment company as they were created by customers who saw the shortcomings in their own fulfillment center and decided to address and remedy those issues by creating a new company - Red Stag.
The accuracy has been perfect so far and that's partly because they do all the proper and intensive work before products get entered into their system weighing, photographing, barcoding, etc. The means and mechanics of picking - however they do it (way too technical for me) has been spot on.
If there is a discrepancy, they have videos for verification. I have had the pleasure to meet some of the staff and besides, being friendly and knowledgeable, they are available for assistance. Have a question? Send them an email and you will get a prompt response, letting you know they have received your email and are fielding it to the proper person. Shortly thereafter, that person send you your answer.
Perhaps, most importantly - is the sense of pride that is instilled from Management down to staff. Again, my team and I are impressed and I don't mind saying so!
lu13
Overall rating
Excellence everyday
After a previous 'Enterprise' Fulfillment company let us down time and time again, RedStag has been the best move we made for handling our US orders. They simply do exactly what they say they will, on time, every day. Red Stag's system seems highly reliable so far and we have not had any loss or damage of goods in either storage or transit.
Apart from the quality of their work, their customer service is personal and helpful. It's a relief to be able to deal directly with a single point of contact for our account whenever we need some assistance.
dauerbach
Overall rating
After 60 years in business Kellyco entrust Fulfilment To RSF
Kellyco, a family owned business recently celebrated its 60th year in retail. During those years we internally managed all aspects of the company operations, including inventory, warehousing and fulfillment.
Trusting another company to handle this task was not one I took lightly.
I searched for a competent and trustworthy Third Party Fulfillment partner for three years before being introduced to Red Stag. I knew after our first meeting there was something different about this company and the team running it.
Their attention to detail and desire to manage our expectations started before we even signed our agreement.
David Auerbach
President Kellyco Metal Detectors
Winter Springs, Florida
jake411
Overall rating
Integral Partner
We've been with Red Stag Fulfillment for a few years now and they've been a large part of our success helping us to focus on marketing and other areas of our business. Their accuracy percentage has been top notch which helps support our premium marketing message. Of importance, RSF understands total costs so while their up front costs aren't the cheapest once you factor the costs we previously spent on damage, a lack of inventory accuracy creating a bad PR image, and a lack of package consolidation for multiple item orders they are actually one of the best values in the market.
hello599
Overall rating
Wonderful service
Chris and the team have exceeded our expectations from the very beginning. We have used Red Stag as our benchmark when looking for fulfillment providers in other parts of the world. Highly recommended!
pw6
Overall rating
Great customer service, competitive pricing
Red Stag is very easy to do business with and has made logistics much less of a hassle for our small business. Prices are very competitive and service standards are very high. They're continuing to add more options and capabilities to address more of our business needs.
Only downside is that you're limited to FedEx (including SmartPost) offerings for shipping parcels/packages.
ib_ib
Overall rating
Highly professional and highly recommended
We moved to RedStag from another fulfillment company on the East Coast and we have been extremely satisfied with the level of service and support so far. Our customer complaints went to near zero, and what used to take several hours of our time every day is now down to a minimum. Because of their background in ecommerce, they also helped us streamline our own procedures and introduction of new SKU's
adam187
Overall rating
Unsurpassed performance
We’ve been with Red Stag for three years now and our experience has been fantastic. Our company worked with 3 other fulfillment companies before finally moving to Red Stag. Red Stag is the only 3PL to care as much about our company as we do. Their operational efficiency and accuracy is only surpassed by their customer service. When they say 100% accurate they mean it!