Service Details

Riverbend Consulting provides Amazon seller account services, account suspension appeals and ASIN suspension appeals.

Account services include feedback removal, customer service messages, FBA reimbursements, reporting, advice and a seller protection service.

Standard and expedited appeals are offered, covering a wide range of account and ASIN issues.

Pricing & Trial

Contact vendor for a quote.

Integrations & Compatibility

  • All Amazon Websites
  • FBA

From Riverbend Consulting

Last updated on

252

LISTINGS

1207

REVIEWS

8 Reviews

Average overall rating

Features

Support

Ease of Use

  • Terri Craig

    Overall rating

    Features

    Support

    Ease of Use

    Riverbend was fast and effective at getting our account reinstated.

    What were the positives?

    Quick to respond. East to talk to. Takes the time to answer all your questions. Very pleased with Riverbend as a whole.

    Any negatives?

    No negatives

    Overall

    Overall very pleasant to work with. Would recommend to others.

  • Portia

    Overall rating

    Features

    Support

    Ease of Use

    Excellent, Excellent, Excellent

    What were the positives?

    Fast response, knowledgeable, experienced and informative.

    Any negatives?

    None

    Overall

    Looking forward to continue with my relationship with this company.

  • Overall rating

    Features

    Support

    Ease of Use

    Account suspended due to code of conduct

    What were the positives?

    At the start of June we get suspended due to the dreaded code of conduct violation on Amazon Canada. Jay at riverbend worked tirelessly to help me get the account back, Always emailing & phoning back quickly giving great guidance to navigate the world of Amazon seller performance . He was always there for me even when i felt we were going to lose our Amazon account and our business. When the world is against you its good to know you have a expert & a friend on your side.

    If you are having trouble with Amazon i highly recommend Jay & Riverbend Consulting

    Any negatives?

    none

    Overall

    A fantastic service which saved our business

  • Sunny Yao

    Overall rating

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    Support

    Ease of Use

    Experiences and Professional and Great Team Cooperation

    What were the positives?

    The team work is great, My consultant Lauren is profession and experiences. only use two times restatement appeal got my account reactivated.

    Any negatives?

    Before I thought the consultant communicate with customer is indirectly and need wait for a long time, but the Amazing team work solve this problem.

    Overall

    Great, five star

  • Overall rating

    Features

    Support

    Ease of Use

    First time working with them - Would recommend

    What were the positives?

    We worked with Jay on a item level suspension and he was fast and responsive. Was able to get our ASIN reinstated after failing to do so on our own.

    Any negatives?

    no negatives

    Overall

    Would recommend their services. Was concerned at first if they could help us, but in the end glad we chose them.

  • Mitch G

    Overall rating

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    Support

    Ease of Use

    Riverbend employees cared for my issue like it's one of theirs. Thank you

    What were the positives?

    Super easy to work with and the processes are seamless.

    Any negatives?

    N/A

    Overall

    Very knowledgeable with every aspect of my Amazon account issue

  • Garrett Thompson

    Overall rating

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    Support

    Ease of Use

    Do NOT use Riverbend!!!!!

    What were the positives?

    They wrote very unique letters to send to a variety of Amazon seller help emails.

    Any negatives?

    They stopped my case without communication. I had to fight to be treated like a human when speaking to them on the phone. I was baited and switched from what I bought and what I received.

    Overall

    For the price Riverbend Consulting charges, you expect professionalism and results. I never got my account back or anything close to it and they were disrespectful and rude to me.

  • Elly Z

    Overall rating

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    Support

    Ease of Use

    Amazing company

    What were the positives?

    They are extremely detail oriented and knew the next steps to help my case.

    Any negatives?

    They do not offer any guarantee, which I get why.....

    Overall

    I would recommend them to anyone I know.

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