Service Details
Riverbend Consulting provides Amazon seller account services, account suspension appeals and ASIN suspension appeals.
Account services include feedback removal, customer service messages, FBA reimbursements, reporting, advice and a seller protection service.
Standard and expedited appeals are offered, covering a wide range of account and ASIN issues.
Pricing & Trial
Contact vendor for a quote.
Integrations & Compatibility
- All Amazon Websites
- FBA
8 Reviews
Average overall rating
Features
Support
Ease of Use
Terri Craig
Overall rating
Features
Support
Ease of Use
Riverbend was fast and effective at getting our account reinstated.
What were the positives?
Quick to respond. East to talk to. Takes the time to answer all your questions. Very pleased with Riverbend as a whole.
Any negatives?
No negatives
Overall
Overall very pleasant to work with. Would recommend to others.
Portia
Overall rating
Features
Support
Ease of Use
Excellent, Excellent, Excellent
What were the positives?
Fast response, knowledgeable, experienced and informative.
Any negatives?
None
Overall
Looking forward to continue with my relationship with this company.
John
Overall rating
Features
Support
Ease of Use
Account suspended due to code of conduct
What were the positives?
At the start of June we get suspended due to the dreaded code of conduct violation on Amazon Canada. Jay at riverbend worked tirelessly to help me get the account back, Always emailing & phoning back quickly giving great guidance to navigate the world of Amazon seller performance . He was always there for me even when i felt we were going to lose our Amazon account and our business. When the world is against you its good to know you have a expert & a friend on your side.
If you are having trouble with Amazon i highly recommend Jay & Riverbend Consulting
Any negatives?
none
Overall
A fantastic service which saved our business
Sunny Yao
Overall rating
Features
Support
Ease of Use
Experiences and Professional and Great Team Cooperation
What were the positives?
The team work is great, My consultant Lauren is profession and experiences. only use two times restatement appeal got my account reactivated.
Any negatives?
Before I thought the consultant communicate with customer is indirectly and need wait for a long time, but the Amazing team work solve this problem.
Overall
Great, five star
Nathan Gerard
Overall rating
Features
Support
Ease of Use
First time working with them - Would recommend
What were the positives?
We worked with Jay on a item level suspension and he was fast and responsive. Was able to get our ASIN reinstated after failing to do so on our own.
Any negatives?
no negatives
Overall
Would recommend their services. Was concerned at first if they could help us, but in the end glad we chose them.
Mitch G
Overall rating
Features
Support
Ease of Use
Riverbend employees cared for my issue like it's one of theirs. Thank you
What were the positives?
Super easy to work with and the processes are seamless.
Any negatives?
N/A
Overall
Very knowledgeable with every aspect of my Amazon account issue
Garrett Thompson
Overall rating
Features
Support
Ease of Use
Do NOT use Riverbend!!!!!
What were the positives?
They wrote very unique letters to send to a variety of Amazon seller help emails.
Any negatives?
They stopped my case without communication. I had to fight to be treated like a human when speaking to them on the phone. I was baited and switched from what I bought and what I received.
Overall
For the price Riverbend Consulting charges, you expect professionalism and results. I never got my account back or anything close to it and they were disrespectful and rude to me.
Elly Z
Overall rating
Features
Support
Ease of Use
Amazing company
What were the positives?
They are extremely detail oriented and knew the next steps to help my case.
Any negatives?
They do not offer any guarantee, which I get why.....
Overall
I would recommend them to anyone I know.