Trackerbot

Trackerbot Logo
80% overall rating
Trackerbot Logo

Product Details

Trackerbot is dropship automation software for eBay and Amazon sellers that helps sellers fulfill their orders faster and more accurately.

Trackerbot discovers and uploads tracking numbers, converts Amazon tracking numbers so they can be validated on eBay, identifies issues with deliveries, and sends auto-messages at every stage of the fulfillment process.

It supports over 50 suppliers including Amazon, Walmart, and Home Depot. Trackerbot also offers a version for eBay sellers who run a manual dropshipping store.

PlatformSaaS (Cloud Web App)
Customers SupportedWorldwide

Pricing & Trial

Price Range
From $11.99 to $89.99 per month.

Trial Length: 14 days

Integrations & Compatibility

DetailsIntegrations
Amazon SitesAmazon.com
Amazon.co.uk
Amazon.ca
Amazon.com.mx
Amazon.de
Amazon.fr
Amazon.it
eBay SitesAll eBay Websites

User reviews

User rating

Features

Support

Ease of Use

Oja

Oja

2023-01-04 01:17:20

Beware of changes in price without notice

What where the positives?

Easy solution for dropshippers but to what end with poor customer service?

Any negatives?

I will not recommend,every negative makes a company less attractive to it's potential customers, if you don't mind waking up one day to an increase in your budgeted business expenses without communication or time given for this to take effect then trackerbot is a platform for you or say you need a simple service such as changing a payment method and you are told there is no solution , then this is a platform for you. They need to get their acts right.The platform have been very manipulative in terms of pricing, this month you are on a price, next month they increase their rate without notice or recourse to you. Their agents also provide conflicting resolutions.

Summary

Already stated in my negatives and postives. Unfortunately, every negative makes a company less attractive to it's potential customers, if you don't mind waking up one day to an increase in your budgeted business expenses without communication or time given for this to take effect then trackerbot is a platform for you or say you need a simple service such as changing a payment method and you are told there is no solution , then this is a platform for you. They need to get their acts right.The platform have been very manipulative in terms of pricing, this month you are on a price, next month they increase their rate without notice or recourse to you. Their agents also provide conflicting resolutions. Their customer service relation is Zero and they have no regard for their customer satisfaction.

User rating

Features

Support

Ease of Use

Peter Loretto

Peter Loretto

2022-01-25 09:21:35

Best tool for both eBay and Amazon sellers!

What where the positives?

Completely automated and works all the time. You set and forget it

Any negatives?

It may skip a tracking number now and then but it is very rare

Summary

Great!

User rating

Features

Support

Ease of Use

Mariyka

Mariyka

2021-03-18 09:22:37

Trackerbot saves me time

What where the positives?

Trackerbot saves me tons of time and it saves me from my own mistakes. Before, I used to manage the tracking numbers manually and here and there I messed up which in hindsight was a risk not worth taking. Now I don’t have to worry about it because trackerbot uploads my tracking numbers to eBay directly from my gmail account. So I literally have to do nothing. Plus it was very easy to set up.

Any negatives?

I haven’t experienced any so far

Summary

I am super happy with the service. They upload the tracking numbers as soon as they are generated by the supplier. This helps keep my account in check for the order processing time and the seller performance metrics. So the overall rating is 5 out 5

User rating

Features

Support

Ease of Use

andrej338242

andrej338242

2019-05-17 09:23:40

So so tool, terrible customer support

What where the positives?

- If it works, it is a good tool.

Any negatives?

- I can't convert Amazon TN to Bluecare manually - Many Items are not scanned so I need to request by email every day - Scanning is delayed by a day or so from purchase - It didn't pull up any tracking number from my gmail for hours, so I though I need to pick a plan and that made me to buy it, even though they advertise 14 days trial on that plan - Business plan - they refuse to honor the 14 days trial since I picked a plan...

Summary

- Seems they only have one support person - Georgi - Georgi is not a good support person - Replies once a day only in the morning - Georgi doesn't listen to your problem and refuses to understand On the grounds of the customer support, not reliable to build a business with these guys... If you find another option - go for it.

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