Product Details
Tradebox is an accountancy plug-in for online sellers wishing to impose financial control over their online trading activities. Designed as middleware, the Finance Manager acts as an automated bookkeeping tool, downloading orders from eBay, Amazon, and eCommerce websites into the UK versions of Sage 50 accounts.
In conjunction with Sage, the Finance Manager enables the online retailer to Manage, Control, and Account for their online sales and stock.
| Platform | Windows Software |
| Customers Supported | United Kingdom |
| Requirements | Sage 50 (UK Version only) |
Pricing & Trial
| Price Range |
| From £200 per quarter (one channel) to £500 per quarter (10 or more channels). All prices are subject to VAT. |
Trial Length: 14 days
Integrations & Compatibility
| Details | Integrations |
|---|---|
| Amazon Sites | All Amazon Websites |
| eBay Sites | All eBay Websites |
| Multichannel Software | ChannelAdvisor Linnworks |
| Carts, Payment & POS | BigCommerce ekmPowershop Magento OpenCart PayPal Roman Cart Shopify Zen Cart |
| Other Integrations | Sage |
User rating
Features
Support
Ease of Use
vince
OK but Support is ZERO NOW as no phone support only email which is a waste of time
What where the positives?
normally easy to use and process order once you get your head around it
Any negatives?
Goes wrong and now no phone support wait days Have used tradebox for many years and works ok most of the time, has its issues from time to time. and always got resolved one way or another. Some issues are still being worked on which we reported many times and was advised they cant replicate now they looked deeper and found issues. Problem is now over pasted few month they don't like to communicate via phone support and want issues raised via CONTACT TRADEBOX. Once again another issue over a Bank holiday with all order in QUERY TAB over 240 now. Raised ticket and not one call as requested and TB isn't contactable any more. Raised this on Sunday 27th and now have staff awaiting orders to process. Normal would call them @ 9am on the Working day NOT IMPRESSED WITH NO TELEPHONE SURPORT. Would have been resolved a 9.15am if they did. They just email saying send this do this do that. I've run TB long enough to know what's what. and now 11.20 Tuesday SFA in a CALL BACK from the BOSS. Great Support Guys Will be looking elsewhere if this carry's on
Summary
Now worth looking elsewhere for better solutions that offer better support
User rating
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Ease of Use
Karen @ Glue Galore
Brilliant piece of kit!
What where the positives?
N/A
Any negatives?
N/A
Summary
I have been using Tradebox for 3 years now. It is a great piece of software that downloads my orders (from various channels) directly into my sage accounts. It dispatches orders with 1 click, prints picking & packing lists, generates labels and provides a quick summary of your sales (by channel volume, value and so on). It would cost a fortune to pay a member of staff to do what Tradebox does! The team at Tradebox HQ are fantastic; they always answer the phone quickly and deal with any issues with maximum efficiency. I would 100% recommend Tradebox. If anybody has any questions, I Am happy to help!
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richardcraddock
Excellent software, great people. Highly recommended.
What where the positives?
N/A
Any negatives?
N/A
Summary
We purchased Tradebox recently. With quick and easy installation and excellent support, this software has saved us so much time and money within a couple of weeks. All of our invoicing now takes a matter of minutes a day, and there is no room for manual errors. Excellent software, great people. Highly recommended.
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Tim Chorlton
Beware of the Sales Director!
What where the positives?
N/A
Any negatives?
N/A
Summary
A real slick performer. Not interested when we finally realised that the product was not for us and it did not do what we were led to believe. We were admittedly outside of the 30 days of the initial install (but not 30 days after the 5.3 update). Sales Director very hard to get hold of and did not return calls. Caveat Emptor.
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Jyan
Did not work at all on Windows Vista Home Premium
What where the positives?
N/A
Any negatives?
N/A
Summary
Was sold this by Tradebox without asking me which version of Vista I run, I installed it but it just does not run at all (not even once), now told the software is not supported on Windows Vista Home - although it "sometimes works" on it apparently. Not impressed by the sales people or the developers who clearly haven't done a very good job - why should I have a dearer version of Vista? I have no problem with any other software on my computer and I run a hell of lot of programs, and no it's not a problem with Windows permissions. Fair play they did try and resolve it but ultimately failed.
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totalfunz
Excellent product!
What where the positives?
N/A
Any negatives?
N/A
Summary
Excellent product! Does everything is says 'on the box' and more. Responsive, helpful and friendly support, fully supported free trial, features being added regularly... one less member of staff needed
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johndon
Great stuff!!
What where the positives?
N/A
Any negatives?
N/A
Summary
Recently downloaded the trial version and it does everything they say it does extremely well. Simple to setup and even easier to use, I can already see how it's going to save a huge amount of time. Will definately be buying it as soon as the trial runs out, highly recommended.
User rating
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Ease of Use
anguscharlton
Outstanding easy to use product whihc saved us £1000's
What where the positives?
N/A
Any negatives?
N/A
Summary
We bought this product quite a while ago and it has saved us a load of money, time, effort and stress. We do around 1000 sales per month on ebay and it handles all our auctions and brings all the data back to sage software for us, producing invoices. Previosuly to having this software we had members of staff spending days inputting invoices and sorting out payments in Sage. We hgihly recommend this product amd feel free to contact us if you want more information www.arboreta.co.uk