Service Details
UPS Mail Innovations is a logistics provider and USPS mail consolidator with US domestic and international services.
Domestic shipments use the UPS network and US Postal Service to achieve fast delivery, and cost savings. A range of international options are available to more than 200 countries.
- SaaS (Cloud Web App)
- United States
Pricing & Trial
Contact the supplier for pricing.
5 Reviews
Average overall rating
Features
Support
Ease of Use
Mike
Overall rating
Features
Support
Ease of Use
UPS made a big mistake collaborating with the USPS
What were the positives?
might be cheaper for UPS, but I'm not sure about that. no positives for me
Any negatives?
more lost and delayed packages, almost impossible to track, deliveries that make it to destination do so more slowly
Overall
horrible system, need to get away from USPS
Pat
Overall rating
Features
Support
Ease of Use
Worst Shipping Option Available
What were the positives?
NONE
Any negatives?
Items go missing, no tracking updates, SLOW, no customer support, ITEMS GO MISSING!
Overall
There is no worse shipping method then innovations. The name sounds like an attraction at Disneyworld and makes you wait even longer! Ive had items shipped via innovations 2, one took over 3 weeks the other disappeared and neither UPS or USPS knows where it is or can help. UPS needs to go back to delivering their own packages and cut out the second party....
Joe B.
Overall rating
Features
Support
Ease of Use
Slow as could be
What were the positives?
Slick, yet false interface
Any negatives?
Super Slow, bad or incorrect tracking
Overall
It adds days to a simple shipment. My customers are pissed! And nobody can say for certain where my packages are.
KDD21
Overall rating
Ends up in a black hole
The problem with UPS "Mail Innovations" is it's only innovative from the standpoint of its cost to UPS. It may drop the price for the shipping customer, but all this at the cost of the delivery customer who ends up with little information on what planet the package is on. What will happen is, when UPS hands the package off to USPS, USPS likely won't scan it at that point, because they'll often skip that step if they can-- at which point you've got no further information on it until it arrives somewhere where a parcel scan is necessary, likely only once it's delivered. So from the time UPS hands it off until it arrives (IF it does), it goes into a black hole. And in California, it appears that innovations packages will go to UPS in San Leandro, who will then transport them to Eureka, CA to hand it off to USPS, and Eureka is in the far north corner of the state, a couple of hundred miles north of San Leandro, which could easily be further away from the target address. USPS is then expected to take it from there-- at which point you can only hope it'll arrive and have no indication of when or where it is in the system. And then, who blames who if it doesn't arrive? Sellers that choose to use this method will then end up with a lot of negative reviews due to long delays or missing packages. Is it really worth it?
1971Chevelle
Overall rating
Worst Idea Ever...
I don't know who the genius is that came up with this lame idea, but they need to be fired. If you as a seller are so dang lazy that you can't be bothered to take something to the post office, please close your business down.
This shipping service adds DAYS to the delivery time. If an item is actually mailed at a post office, it will arrive a minimum of 3 days faster than if you use the lame UPS Mail Innovations (and there is NOTHING innovative about this service AT ALL).
UPS isn't even a good delivery service with their own system, and this one makes them look even worse. Do yourself and your customers a favor and stop using this service.
The postal service WILL pick packages up at your business for free - just like UPS. The difference is that there will be no delay or added shipping time, because lame UPS is not involved.